Job Overview
We are seeking a dynamic and experienced Assistant Manager to join our team. The ideal candidate will possess strong leadership qualities, excellent organisational skills, and a proven track record in retail or sales management. This role involves supporting the store or branch operations, supervising staff, and ensuring excellent customer service. The Assistant Manager will play a pivotal role in driving sales, maintaining high standards of merchandising, and fostering a positive team environment. This position is paid and offers opportunities for professional growth within our organisation.
Responsibilities
- Support the Store Manager in daily operational activities and decision-making processes
- Supervise and motivate team members to achieve sales targets and deliver exceptional customer service
- Assist with staff training, development, and performance evaluations
- Oversee merchandising standards, ensuring displays are attractive and aligned with brand guidelines
- Manage stock levels, organise inventories, and coordinate replenishment activities
- Handle customer enquiries with professionalism and courtesy, maintaining excellent phone etiquette
- Organise schedules to optimise staffing levels during peak hours and minimise downtime
- Ensure compliance with health and safety regulations across the store or branch
- Contribute to sales management strategies to maximise revenue opportunities
- Maintain accurate administrative records related to sales, staffing, and stock control
- Foster a positive work environment that encourages teamwork and organisational excellence
Experience
- Previous management or supervisory experience within retail or sales environments is essential
- Proven track record in team management, including motivating staff and overseeing daily operations
- Strong organisational skills with the ability to prioritise tasks effectively
- Excellent communication skills, both verbal and written; multilingual or bilingual abilities are highly advantageous
- Experience in merchandising, sales management, or retail management is preferred
- Demonstrated leadership qualities with the ability to inspire confidence among team members
- Proficient organisational skills with attention to detail in administrative tasks
- Good time management skills to ensure efficient store operations
- Experience in handling customer relations with professionalism and tact
This role offers an engaging opportunity for a motivated individual eager to contribute to a thriving organisation while developing their managerial expertise.
Pay: From £28,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
