About Us
Property and Building Repairs Limited is a specialist property maintenance and construction company working throughout London. We provide reactive repairs, planned maintenance, leak detection, roofing, drainage, paving, decorating, fire safety works, window repairs, investigations, and general building maintenance for managing agents, freeholders, commercial clients, and residential developments.
Due to continued growth, we are looking for an organised, proactive, and highly motivated Office Administrator / Construction Coordinator to join our team.
You will be working from our office in Potters Bar, EN6.
The Role
This is a fast-paced role where you will be responsible for coordinating jobs from start to finish, ensuring engineers and contractors have all necessary information, maintaining excellent communication with clients and residents, and assisting with administration and reporting.
You will be the link between our clients, residents, surveyors, and office team.
Working Hours are 08.30am to 05.00pm - Monday to Friday
28 days annual leave (8 bank holidays + 20 days of your choice)
Key Responsibilities
Job Management & Scheduling
- Monitor and manage incoming work orders through Dwellant and other client portals.
- Review new instructions and allocate works accordingly.
- Create and maintain job files.
- Schedule engineers, surveyors, and contractors.
- Monitor outstanding jobs and ensure deadlines are met.
- Chase updates from site teams throughout the day.
- Ensure emergency works are prioritised and attended promptly.
Resident Liaison
- Contact leaseholders, tenants, and residents to arrange access appointments.
- Coordinate access for surveys, investigations, repairs, and inspections.
- Issue appointment confirmations and reminders.
- Handle resident enquiries professionally and efficiently.
- Maintain records of all communications.
Site Team Coordination
- Issue work instructions to engineers and site operatives.
- Send photographs, reports, specifications, and client instructions to site staff.
- Ensure operatives have all required information before attending site.
- Monitor progress of works throughout the day.
- Escalate issues to management where necessary.
Email & Client Management
- Manage multiple company email inboxes.
- Respond to client enquiries.
- Liaise with managing agents, surveyors, residents, suppliers, and contractors.
- Follow up on outstanding information and approvals.
- Maintain professional communication at all times.
Reports, Quotations & Invoicing
- Prepare job reports using photographs and site information provided by engineers.
- Compile quotations for construction and maintenance works.
- Raise invoices accurately and promptly.
- Upload reports and quotations to client portals.
- Maintain records of completed works.
- Assist with tender submissions and project documentation.
Administration Duties
- Maintain company databases and records.
- Update spreadsheets and job tracking systems.
- Organise photographs, reports, certificates, and completion documents.
- Assist with document preparation including RAMS, permits, notices, and compliance paperwork.
- Ensure all files are stored correctly and can be retrieved easily.
Preferred Experience
The ideal candidate will have experience in one or more of the following:
- Property Management
- Construction Administration
- Building Maintenance
- Facilities Management
- Repairs & Maintenance Coordination
- Dwellant Portal
- Microsoft Office (Word, Excel, Outlook)
- Preparing quotations and invoices
- Customer service and resident liaison
Personal Qualities
- Highly organised
- Excellent telephone manner
- Strong written and verbal communication skills
- Able to work under pressure
- Excellent attention to detail
- Able to prioritise workload effectively
- Self-motivated and proactive
- Professional and confident when dealing with clients and residents
What You'll Be Dealing With
You will regularly coordinate works including:
- Leak detection investigations
- Roofing repairs
- Drainage works
- Window repairs and replacements
- Fire safety works
- Decorating and making-good works
- External paving and hard landscaping repairs
- Emergency call-outs
- Block management maintenance works
- Building inspections and surveys
Career Progression
This role offers excellent progression opportunities into:
- Senior Construction Coordinator
- Office Manager
- Contracts Administrator
- Project Coordinator
- Operations Manager
The successful candidate will become a key part of the business and play a major role in the day-to-day running and growth of the company.
Applications Close on 26th of June 2026
Pay: £2,700.00-£3,100.00 per month
Work Location: In person
