Company Overview
NHS Professionals manages the largest NHS staff bank in the region and specialises in connecting dedicated healthcare professionals with a variety of NHS trusts. We are committed to supporting our staff with flexible working options, career development opportunities, and comprehensive support to enhance their contributions within the NHS community.
Job Overview
We are seeking a highly organised and proactive Paediatric Secretary to provide essential administrative support within a busy paediatric department. The successful candidate will play a vital role in ensuring smooth communication, efficient appointment scheduling, and effective management of patient records, all while maintaining a professional and compassionate approach to patient care.
Responsibilities
- Manage appointment bookings for paediatric clinics, ensuring accurate scheduling and timely updates.
- Handle incoming calls and correspondence with professionalism, providing information and support to patients and healthcare staff.
- Maintain and update patient records accurately in accordance with data protection regulations.
- Coordinate with medical staff to facilitate referrals, test results, and other departmental communications.
- Support the preparation of clinic documentation, reports, and administrative paperwork as required.
- Assist with general administrative duties such as filing, photocopying, and managing office supplies.
- Ensure the department operates efficiently by prioritizing tasks and managing multiple responsibilities effectively.
Requirements
- Proven office experience with strong administrative skills in a healthcare or similar environment.
- Previous experience working as a secretary or administrative assistant within a clinical setting is desirable.
- Excellent organisational skills with keen attention to detail to manage complex schedules and records.
- Strong communication skills, both written and verbal, to liaise effectively with patients, families, and healthcare professionals.
- Ability to handle sensitive information discreetly while adhering to confidentiality protocols.
- Proficiency in using office software such as Microsoft Office Suite (Word, Excel, Outlook).
- A compassionate attitude combined with a proactive approach to problem-solving is essential for success in this role.
#INDAC
Join us as we support the delivery of high-quality paediatric care through efficient administration and compassionate service!
Pay: £14.05 per hour
Work Location: In person
