Customer Retail Assistant
Job Type: Full-Time, Permanent
Schedule: Monday-Friday with optional weekend opportunities
Salary: Competitive Salary + Performance-Based Incentives
Enjoy Working With People? Looking for a Role Where No Two Days Are the Same?
We're looking for a Customer Retail Assistant to join our growing team in London.
This opportunity is ideal for individuals who enjoy interacting with customers, building relationships, and delivering great customer experiences. Whether you've worked in retail before or have gained transferable skills through hospitality, customer service, events, or other people-focused roles, we'd love to hear from you.
As part of our team, you'll play an important role in representing brands, engaging with customers, and supporting customer acquisition initiatives while developing valuable communication and business skills.
The Opportunity
We're looking for individuals who enjoy being around people and want to be part of a team-focused environment where effort, attitude, and development are valued.
You'll gain hands-on experience working directly with customers, learn how successful customer engagement campaigns operate, and develop practical skills that can support future opportunities across customer service, sales, business development, and leadership.
What You'll Be Doing
- Delivering positive customer experiences
- Engaging with customers and building rapport
- Representing brands professionally and confidently
- Providing information about products and services
- Supporting customer acquisition and engagement initiatives
- Assisting with promotional campaigns and events
- Working collaboratively with colleagues to achieve objectives
- Maintaining a positive and professional approach in all interactions
Who We're Looking For
We're interested in individuals who are:
- Friendly, confident, and approachable
- Strong communicators
- Customer-focused and people-oriented
- Positive, enthusiastic, and reliable
- Comfortable working in team environments
- Eager to learn and develop professionally
Experience in retail, hospitality, customer service, events, leisure, or other customer-facing roles is beneficial but not essential.
What We Offer
- Full training and ongoing development
- Ongoing coaching and mentorship
- Clear progression opportunities
- Performance-based incentives and recognition
- Industry networking opportunities
- Business development and learning trips
- Team socials and company events
- Supportive and collaborative team culture
- Immediate start opportunities
Why Join Us?
People skills are valuable in every industry.
This role offers the opportunity to strengthen those skills, gain practical experience, and become part of an environment where personal development and progression are actively encouraged.
If you're looking for a customer-focused role with variety, development opportunities, and a supportive team around you, we'd love to hear from you.
Pay: £14.00-£16.00 per hour
Benefits:
- Cycle to work scheme
- Free parking
- Gym membership
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
