Mortgage Advice Bureau is the UK’s largest mortgage network, with access to over 11,000 products from 90 UK lenders. We specialise in providing expert advice to a range of clients. This includes first time buyers applying through help to buy, families looking to expand their homes and landlords adding to their portfolio.
We are committed to providing a memorable service to our clients.
R’s & R’s
- Processing lender submissions, including keying decision in principles, applications and fulfilling MAB system requirements
- Document checking for our clients to ensure that they align to MAB standards and meet lender requirements
- Managing the journey: working with the client/adviser and lender through the mortgage journey from initial assessment, approval, to offer and post offer stage
- Communicating with advisers/clients and lenders as the business demands
- Proactively managing cases through to completion
- Proactively calling leads to establish where they are in their client journey, when required.
Skills & Qualities
- Experienced in working in a fast-paced business environment
- Driven to put clients at the centre of everything you do
- Has first class communication and desire to challenge the outcome
- Maintains excellent attention to detail and self-motivated to get it right first time
- Able to handle, interpret and key data quickly, efficiently and correctly
- A true team player- working together and supporting your colleagues
- Experience communicating with customers preferred
- Experience in mortgage industry is preferred but not essential
Benefits
- Competitive salary with opportunity for bonus
- Award-winning training
- Opportunity for flexi-working at home and in our city centre office in Edinburgh
- Array of benefits
- 30 days annual leave, with an extra day per annum after 2 year’s service
- Birthday day off
- Summer BBQ & legendary Christmas Party
- Fun Friday’s including office drinks and monthly staff events
- Company sick pay (8 weeks full pay followed by 8 weeks at 50%)
- Refer a friend (£250 for every staff recruitment referral)
- Referral incentives (20% of proc and broker fees for referring clients)
- Employee of the Month, receiving vouchers
- Career Development Programme
- Charity & Social Committee
- Wellbeing updates and information
- Annual Appraisals
- Annual paid charity day
- Fruit and office snacks
Job Type: Full-time
Pay: £24,784.50 per year
Benefits:
Work Location: In person
