Administrator – Administration & Customer Service
Hours: 40 Hours Per Week
Contract: Temporary Assignment (17 August 2026 – 31 December 2026, potential temp-to-perm)
Location: Veolia – Northern Compound Land, EX2 8NJ, United Kingdom
Work Pattern: Monday – Friday
About the Role
Seeking an Administrator to provide essential support across administration and customer service functions. This role involves handling purchase orders, customer queries, and data entry, whilst ensuring compliance with Health & Safety standards and company procedures.
Key Duties
- Raising and receipting purchase orders and maintaining accurate records
- Answering inbound calls politely and professionally, logging details in Salesforce
- Building strong relationships with internal and external customers
- Supporting credit control by resolving outstanding debt queries
- Managing driver debrief processes and recording actions in Salesforce
- Ensuring all work complies with Health & Safety policies and legislation
- Assisting the Administration Coordinator with ad hoc projects and training requirements
- Undertaking filing, data entry, and general administrative tasks
Skills & Qualifications
- Numerate and PC literate with strong IT skills (Word, Excel, PowerPoint)
- Good telephone manner and interpersonal skills
- Ability to work independently in a high-pressure environment
- Attention to detail and accuracy in record keeping
- Experience in customer service or administration roles
- Familiarity with accounting or purchasing systems is desirable
Interfaces
- Internal: Administration Coordinator, Customer Experience Team, Service Manager, Service Coordinators, Drivers, Workshop Manager, Fitters, National Accounts staff, Head Office staff, Sales Team
- External: Customers, Suppliers, Statutory Authorities (e.g., HSE inspectors, Police), Members of the Public
Why Apply?
- Opportunity to join a leading environmental services company
- Varied responsibilities across administration, purchasing, and customer service
- Potential for temp-to-perm conversion for the right candidate
Pay Rate
- PAYE: £13.22 per hour (Grade 8)
Additional Information
- Customer: Veolia (ES) UK Limited
- Job Title: Administrator – Administration & Customer Service
- Start Date: 17 August 2026, 08:30
- End Date: 31 December 2026 (unknown, may extend)
Job Types: Full-time, Fixed term contract, Temp to perm
Contract length: 5 months
Pay: £13.22 per hour
Experience:
- Administrative: 2 years (required)
- working in SEND-related services: 2 years (required)
- Raising and receipting PO numbers,: 2 years (required)
- answering phones and dealing with customer queries: 2 years (required)
- data entry on in house systems, filing : 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
