Job Overview
Due to the continued growth of our business, we are seeking an experienced Insurance Software Support Specialist, ideally with a background as an ex-underwriter or insurance broker, to provide technical assistance and support for our insurance software team based in Bingley, West Yorkshire.
https://nbsunderwriting.co.uk/
NBS Underwriting is the fastest growing MGA in the UK handling Commercial, Property and Professional Indemnity Insurance. Using state of the art technology, our distribution model is unrivalled in the industry given us the edge to succeed.
At NBS, technology is at the heart of everything we do. Our in-house Schemes Team is responsible for building, developing and supporting the products that enable over 1,200 broker partners to trade with us quickly and efficiently.
As a member of the Schemes Team, you'll play a key role in the development and ongoing management of our award-winning quote and buy platform, SchemeServe. Working alongside underwriters, developers and business teams, you'll help deliver new insurance products, improve existing schemes and provide exceptional support to colleagues and broker partners - All backed up by the management of a huge amount of data to support various areas of the bsuiness.
Our team operates across three specialist areas:
Scheme Build
Designing and building new insurance products and schemes, bringing new opportunities to market and ensuring they are delivered accurately and efficiently.
Scheme Development
Managing enhancements, product changes and ongoing improvements to live schemes, helping us continually evolve our proposition and respond to market demands.
Scheme Support
Providing day-to-day support for our brokers and internal teams, from user administration and document updates through to resolving technical queries quickly and professionally.
If you enjoy solving problems, learning new skills, embracing technology and making a real difference to the experience of our brokers and colleagues, we'd love to hear from you.
You're perfect for thsi role if:-
You’re the perfect candidate for this role if you:
Know your way around Word and Excel – no need to be a tech expert, but you’re comfortable with everyday tasks.
Have a solid foundation in insurance – you possess experience in the insurance industry, understand its nuances, and talk the same language as our customers.
Prefer problem-solving over selling insurance – challenges excite you and you enjoy working with insurance products and platforms but prefer problem-solving to selling policies.
Thrive on teamwork and relationships – you enjoy working with people and building strong connections with both teammates and customers.
Aren’t looking for a developer role – if coding isn’t your thing but you love working with digital tools, this is the perfect fit!
Have a keen eye for improvement – you take pleasure in fine-tuning processes to achieve optimal results and efficiency.
Seek to understand the 'why' – you’re not just a ‘tick-the-box’ person but value understanding the reasons behind your actions.
Are naturally curious – you love learning new things, asking questions, and figuring out better ways to do things.
Are dependable – people can count on you to follow through, stay organized and keep things running smoothly.
Work swiftly and efficiently – you get things done without unnecessary delays, balancing speed with attention to detail.
This role offers an engaging opportunity for professionals passionate about combining their insurance industry expertise with advanced IT support skills in a dynamic environment.
Pay: £27,000.00-£35,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Free parking
- On-site parking
- Paid volunteer time
- Store discount
- Work from home
Work Location: In person
