Job summary:
Higham Ferrer's Surgery is a friendly, supportive, semi-rural village practice with approximately 6,000 patients.
Main duties of the job:
We are currently looking to recruit a part time enthusiastic and motivated Receptionist/Admin to join our team on a part time contract, 25 hours per week.
This role is a 5-hour working day, applicants must be available to work between the hours of 8am to 6:30pm, Monday to Friday.
About us:
The clinical team currently consists of 3 GP partners, 1 salaried GP, a Clinical Pharmacist, 4 Registrar's, 1 Nurse Practitioner, 1 staff nurse, and a health care assistant. We also have an experienced and supportive Management and Administrative team.
Job description/Job responsibilities
Reception Duties- Front of House. Taking Queries and answering the phones.
Admin Duties- Coding, Recalling, Scanning as per the business needs
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines Computer data entry
Ordering, re-ordering and monitoring of stationery and other supplies Summarizing patient notes
Person Specification/Experience Essential
Experience with working within a public facing role
Desirable
Ideally working within primary care, however not essential
Pay: £12.71 per hour
Expected hours: 25.0 per week
Benefits:
- Free parking
- On-site parking
Experience:
- Administrative: 2 years (required)
- Customer service: 2 years (required)
Work Location: In person