At Storeys Amusements, we are dedicated to providing a secure, professional, and enjoyable gaming experience for adults 18+. Join our high-energy team as a Customer Assistant at our popular amusement arcade! You will be responsible for ensuring all our guests have an enjoyable, safe, and memorable experience. If you have excellent people skills, and thrive in a dynamic environment, we want to hear from you.
Key Responsibilities
- Warm Welcome: Greet all customers with a warm welcome and provide professional, attentive service on the shop floor and assist them throughout their visit.
- Serving Customers: Providing customers with refreshments and maintain a clean, comfortable, and welcoming environment for all customers.
- Handling Enquiries: Answer questions about promotions, and general arcade operation, providing solutions to customer concerns politely and efficiently.
- Cash Handling: Handle cash, card payments accurately.
- Machine Upkeep: Perform routine cleaning and basic maintenance of arcade machines, and surrounding areas to ensure a safe and tidy environment.
- Safety & Security: Monitor the arcade floor, ensuring adherence to safety guidelines and rules of conduct, and reporting any security or maintenance concerns to management.
- Compliance: Strictly adhere to all licensing and regulations, and legal requirements pertaining to Adult Gaming Centres.
- Age Verification: Verify customers' age using valid ID, as per company policy of 'Challenge 25'.
Qualifications & Requirements
- Age: Must be at least 18 years of age.
- Customer Focus: A genuine passion for providing outstanding customer service.
- Communication: Excellent verbal communication skills; comfortable interacting with people of all ages.
- Availability: Must be able to adhere to shift requirements including evenings, nights. weekends, and public holidays.
- Work Ethic: Reliable, punctual, and able to work effectively in a fast-paced, high-volume environment.
- Background Checks: Will be required to undergo a full DBS check.
- Eligibility: Must be legally eligible to work in the UK.
Physical Requirements
- Ability to stand and walk for extended periods during a shift.
- Comfortable working in a noisy and stimulating environment.
Why Join Our Team?
- Excellent rate of pay.
- Weekly Pay
- £2 enhancement per hour between the hours of 11pm - 6am.
- Fun, energetic, and positive work atmosphere.
- Opportunities for growth and advancement within the company.
9 Peel Square
Barnsley
S70 2QT
Opening times
9am - Midnight
Job Types: Part-time, Permanent
Pay: From £12.71 per hour
Work Location: In person
