Job Overview
We are seeking a proactive and organized Lettings Administrator to join the dynamic property management team of one of our property customers. In this vital role, you will be the first point of contact for prospective tenants and landlords, ensuring smooth communication and efficient processing of lettings activities. Your energetic approach and attention to detail will help us deliver exceptional service, streamline administrative processes, and support the growth of our lettings portfolio. This position offers an exciting opportunity to develop your administrative skills within a fast-paced, customer-focused environment.
Responsibilities
- Manage all aspects of data entry related to new lettings, renewals, and tenant information using Yardi property management software.
- Respond promptly and professionally to phone inquiries from prospective tenants, landlords, and contractors, demonstrating excellent phone etiquette.
- Coordinate viewings by scheduling appointments, preparing property details, and following up with interested parties.
- Assist with preparing tenancy agreements, referencing checks, and other documentation to ensure compliance with company policies.
- Support upselling opportunities by promoting additional services or rental options during interactions with clients.
- Maintain accurate records of all correspondence, viewings, and transactions in the office database and ensure data integrity.
- Provide general administrative support including filing, photocopying, and managing incoming/outgoing mail to keep the office organized and efficient.
Experience
- Previous office experience demonstrating strong organizational skills and attention to detail.
- Familiarity with property management software is highly desirable.
- Proven experience in data entry and handling administrative tasks efficiently in a busy environment.
- Excellent communication skills with professional phone etiquette when interacting with clients and team members.
- Experience in customer service or sales roles that involved upselling or promoting services is a plus.
- Ability to prioritize tasks effectively while maintaining accuracy under pressure.
Joining this firm as a Lettings Administrator will help you start upur career in property and become an essential part of a vibrant team dedicated to delivering outstanding property management services!
Pay: £26,000.00-£30,000.00 per year
Work Location: In person
