The Role
We're looking for a Calibration Sales Coordinator to help develop and grow our calibration sales.
This is an office-based role where you'll become the main point of contact for customers arranging calibration of their instruments. You'll manage enquiries, prepare quotations, follow up opportunities and coordinate calibration bookings, ensuring customers receive a professional service from start to finish.
Alongside supporting existing customers, you'll reconnect with previous Pulsar customers, encouraging them to return for calibration while identifying opportunities for new product sales where appropriate.
We're not looking for someone with years of sales experience. We're looking for someone who is organised, motivated and eager to learn. We'll provide the training needed to develop your sales skills, product knowledge and confidence, giving you the opportunity to take on more responsibility as you grow.
What You’ll Be Doing
· Manage calibration enquiries by phone and email.
· Prepare and follow up quotations using NetSuite.
· Arrange calibration bookings and coordinate work with the service team.
· Maintain accurate customer records within our ERP system.
· Build relationships with existing and previous Pulsar customers.
· Use LinkedIn to identify customer movements and uncover new sales opportunities.
· Suggest improvements to help develop our customer experience and processes.
What We’re Looking For
· Good communication skills, both over the phone and by email.
· Strong organisational skills with the ability to manage multiple customer accounts and quotations while maintaining excellent attention to detail.
· A proactive approach, with the confidence to follow up quotations and sales opportunities.
· Good IT skills and confidence learning new systems.
· A genuine drive to learn, take ownership and continuously improve the way we work.
· Previous experience in customer service, sales support or an office-based role.
Why Work With Us
You'll be joining a growing business where you'll work closely with colleagues across sales, marketing, service and operations.
This role offers a varied workload, the opportunity to build strong customer relationships and the chance to play an important part in developing an area of the business with significant growth potential.
We are a small team, so you'll have the opportunity to make a genuine impact, contribute ideas and take ownership of your work.
We offer a comprehensive benefits package that supports both day-to-day work and long-term security:
- Salary negotiable based on experience
- 25 days holiday + 2 additional days for Christmas shutdown
- Enhanced employer pension contribution
- Life insurance
- Sick pay
- Health & wellbeing programme
- Free flu jabs
- Company events
- On-site parking
Hiring Process
This hiring process consists of two stages: an initial interview focused on your experience and suitability for the role, followed by a second interview where you'll meet the wider team and discuss how you would approach a range of customer sales scenarios.
Right to Work
Please note that we are unable to provide visa sponsorship for this role. Applicants must already have the right to work in the UK at the time of application.
Pay: £27,500.00 per year
Work Location: In person
