Clinical Lead/ Deputy Manager

Active Care Group -
Birmingham

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Job details

Permanent
£70,000 - £80,000 a year
20 hours ago

Benefits

Company pension
Employee assistance programme
Referral programme

Qualifications

Nutrition
Nursing
Master's degree
ICU experience
Root cause analysis
Leadership
Communication skills
Teaching
Nursing
NMC

Full job description

Come and join one of the UK's largest providers in complex care.

The Active Neuro service at the Hunters Moor Neurological Rehabilitation Centre, we offer rehabilitation, care and support to people with a brain injury or other neurological condition. We're committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible.

We are now looking to appoint a Deputy Manager / Clinical Lead - RGN, for this service in Birmingham.

The Deputy Manager / Clinical Lead will be a dynamic, visible, and inspirational nursing leader at the heart of our complex neuro services. They will ensure the delivery of outstanding, evidence based patient care by driving high clinical standards, cultivating a culture of compassion, dignity, and respect, and championing the diverse needs of our patients and communities.

They will analyse clinical trends such as hospital admissions, falls, infection rates, and other key quality indicators; using data to inform decision making, strengthen governance, and lead continuous improvement initiatives.

A key guardian of quality and safety, the Deputy Manager / Clinical Lead will ensure that the clinical environment remains safe, clean, and well-governed, upholding best practice in infection prevention. They will be central to keeping the unit running smoothly, motivating teams, and ensuring services remain resilient, responsive, and patient-centred.

Whilst the Hospital Director retains overall responsibility for the strategic direction of nursing services, the Deputy Manager / Clinical Lead will be the driving force that keeps the unit on track every day leading from the front, inspiring excellence, and ensuring our nursing teams deliver the highest standards of care.

*** This is a Nurse qualified post ***

What you'll be working:

37.5 Hours Rota'd ( this will include rota'd on call )

What you'll be doing:

Performance Management

Provide senior operational and clinical leadership to ensure the delivery of outstanding, evidence-based neuro and spinal nursing care across the unit.
Lead the delivery of all nursing performance outputs, holding teams accountable for meeting their objectives and maintaining consistently high standards.
Use data-driven approaches: including time-and-motion studies, acuity and dependency tools, workflow analysis, and skill-mix reviews to evaluate workforce efficiency and ensure safe, effective staffing.
Identify performance risks early and implement robust, timely actions to address gaps in quality, safety, or delivery.
Develop and present business cases for staffing changes, service enhancements, or resource investment where evidence indicates need.
Embed Active Care Group (ACG) nursing priorities locally, ensuring they translate into measurable improvements for patients, staff, and service outcomes.

Quality, Risk & Clinical Governance

Lead the operational governance of the unit and ensure that clinical services are safe, effective, well-led, and aligned with local, national, and regulatory requirements.
Maintain a safe, clean, and high-quality environment, taking immediate corrective action where standards fall below expectation.
Lead investigations into complaints, incidents, near misses, and safeguarding concerns, ensuring high-quality documentation, timely reporting, and meaningful learning.
Undertake and oversee root-cause analysis processes, ensuring action plans, delivering teaching to drive real change and measurable improvement.
Review trends in hospital admissions, falls, pressure damage, UTIs, restrictive practices, safeguarding, and all key quality metrics, using insights to shape improvement strategies.
Ensure strong communication and collaborative problem-solving with patients, relatives, carers, and staff, especially when managing complex or sensitive issues.
Share best practice, support innovation, and drive continuous improvement in patient safety and clinical quality.
Work closely with the Hospital Director to ensure exceptional clinical governance, regulatory compliance, and service readiness at all times.

Professional Leadership and Staff Management

Act as a visible, accessible, and authoritative nursing leader, setting the tone for clinical excellence and compassionate care.
Provide expert clinical guidance and leadership, ensuring the nursing contribution is clear, high-performing, and consistently delivered.
Develop and mentor Deputy Nurses/ Ward Managers and future leaders through coaching, supervision, and structured leadership development.
Ensure full compliance with ACG policies, professional standards, and regulatory requirements.
Represent the organisation at internal, local, regional, and national forums, promoting high standards of neuro care and showcasing service achievements.

Departmental & Staff Organisation

Coordinate daily operations across the unit, ensuring smooth patient flow and effective MDT collaboration.
Continuously assess staffing levels, activity, acuity, and dependency, ensuring safe and efficient deployment of the workforce.
Where inefficiencies are identified, lead redesign of workflows, clinical processes, and workforce models to optimise efficiency and quality.
Oversee rosters to ensure appropriate skill mix, cost-effectiveness, and compliance with organisational guidelines.
Control bank and agency usage, ensuring safe staffing while maintaining financial accountability.
Lead the performance management cycle, ensuring regular appraisal, objective setting, development planning, and timely management of underperformance.
Monitor patterns of staff absence, implement strategies to support wellbeing, and escalate concerns where necessary.
Build strong relationships with local hospitals, Integrated Care Boards (ICBs), commissioners, and national stakeholders to ensure effective and collaborative pathways.

Referrals, Admissions & Business Development

Ensure clients are referred into the service efficiently, safely, and in a way that supports excellent patient experience.
Work closely with referrers, commissioners, hospitals, and external partners to maintain strong and sustainable referral pathways.
Support the MDT to deliver a smooth, compassionate, and patient-centred admission process.
Contribute to business development by promoting the service, supporting referral growth, and representing clinical excellence to external stakeholders.
Identify opportunities for service expansion, improvement, or innovation and support the creation of strong clinical cases for investment.
Other duties including Financial Management, Research, Development, Education and Training; full job description available upon request.

What you'll have:

RN1: Registered Adult Nurse, Level 1, part of the NMC register.
Proven track record of operational service management at a senior level in an acute hospital environment, including staff management, financial management, and change management.
A master's level 7 qualification in nursing or a postgraduate qualification is desirable but not essential.
Proficiency and strong experience in tracheostomy care ideally train the trainer or teaching qualification.
Proficiency and strong experience in spinal care ideally train the trainer or teaching qualification on bowl management
Significant clinical experience in neuro nursing, neurorehabilitation, or complex neurological care.
- Backgrounds such as ITU, A&E, acute medicine, or other high-acuity settings are welcome where there has been meaningful exposure to neuro and spinal patients.
Strong skills in tracheostomy and respiratory management within a complex-care environments.
Experience or awareness of palliative and end-of-life care (desirable).
Experience or awareness of PEG care and nutrition (highly desirable).
Proven ability to lead clinical teams, drive performance, and deliver change in a fast-paced healthcare setting.
Demonstrated capability to analyse complex clinical and operational problems and implement effective, pragmatic solutions.
Experience working collaboratively with internal teams and external stakeholders such as hospitals, ICBs, commissioners, and community partners to support coordinated, high-quality care.
Strong leadership, communication, and influencing skills, with the ability to motivate, inspire, and align teams behind service priorities.
Ability to think strategically and act operationally, balancing competing demands while maintaining focus on patient experience and clinical excellence.
Highly organised, resilient, and committed to continuous improvement, professional integrity, and high standards of patient care.

At Active Care Group we want everyone to feel welcome and supported. We encourage applications from people of all backgrounds and experiences. If you need any reasonable adjustments during the recruitment or interview process, just let us know and we'd be very happy to discuss this with you.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer.

What to look forward to:

25 days plus bank holidays
Birthday off
Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
Reward App giving discounts and savings on your weekly shop
Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
A Nest Personal Pension account
Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
We recognise outstanding Active Behaviours via the Active Awards programme
Enhanced Sick & Maternity Pay benefits
Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know
and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

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