The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Head of E-Commerce to join our talented Sales and Marketing team.We are looking for a true hospitality professional, with the flair to deliver service at the highest level.
In the role of Head of E-Commerce, your key focus will be to:
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look after website development: devise strategies, track conversion rates, oversee all content, maximise our positioning on sites
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own all performance channels (Google, Facebook, display, retargeting etc.) and collaborate with third-party websites
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plan and design, manage trigger campaigns, co-ordinate and manage data capture, maintain clean segmented database
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manage the relationship with third-party websites, and support Director of Revenue Management in updating rates and inventory allocations, always ensuring rate parity is maintained
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lead a team of two professionals
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plan and control digital marketing budgets, circulate reports to relevant departments and use Adobe and Google Analytics
Do you have? -
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previous experience in an E-Commerce role, at a similar level
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previous experience of hotels and hospitality
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working knowledge of Adobe Creative Suite (Dreamweaver, Photoshop, Fireworks), Web Languages (HTML), Google and Adobe Analytics
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previous experience of social media advertising
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previous experience of leading and managing small- to mid-size sales teams
