London Northwestern Railway & West Midlands Railway delivers around 1,300 train journeys a day, for more than 60 million passengers a year.
We are looking to recruit a Reliability Technician on a full-time, permanent basis based at our Tyseley depot.
In this role, you will work independently and as part of a team to carry out the maintenance, repair, overhaul and modification of WM Trains Ltd and contracted Train Operating Companies’ rolling stock. You will work to defined specifications and standards to ensure we provide reliable and available units to operate the train services of London Northwestern Railway & West Midlands Railway and deliver a safe, dependable service for our customers.
-
Attend to the servicing, maintenance, repair, overhaul and modification of traction and rolling stock.
- Carry out planned preventative maintenance on rolling stock to laid down specifications.
- Ensure compliance with local, company and industry safety procedures and regulations including local operating and depot protection procedures, at all times.
- Where competent attend to In Service Failures and undertake the duties of Designated Person as required.
- Apply depot protection for self and others, and to where required act as Designated Person ensuring that a safe system of work is in place for self, other fleet staff, contractors, visitors, passengers, public and train crew.
- Ensure the accurate completion of work records to include the generation of, completion of and sign off of work as complete and compile records of all work done in accordance with local instructions, to include use of any electronic Maintenance Management System. If required compile technical reports relating to work carried out.
- Adhering to Stores Procedures when using material. and to ensure cost effective use of said materials to include use of any electronic Maintenance Management System.
- Ensure compliance with processes and procedures in respect of the Health and Safety, Quality and Environmental Management Systems.
- Where applicable instruct new entrants, apprentices, contractors and visitors, on maintenance procedures, act as mentors as required.
- Operate powered plant equipment as required
-
Completed appropriate apprenticeship or hold relevant qualifications in electrical / mechanical engineering as specified by current company policy
- Knowledge of WM Trains maintained rolling stock (be prepared to undertake appropriate training)
- Road Vehicle driving licence and authority to drive Railway Service vehicles
- Emergency First Aid (Compulsary)
- PTS / Designated Person Trained (if required)
- Power Plant equipment trained
- E2 Competent
- Some specific additional skills in this grade group ie Lathe Operator, Welder, Carriage repairer/painter
To ensure continuity and an effective delivery of service, successful candidates will be required to commit to a minimum 14-month period in role after achieving competence. This also includes existing colleagues who move by internal promotions and transfers. This time allows our future colleagues to support personal career development by allowing time to build strong knowledge and expertise.
-
A defined benefit pension from day 1 – one of the best in the UK.
- Free travel on all London Northwestern Railway and West Midlands Railway services for you, your spouse/partner, and dependents.
- 75% off all other train operating companies for you, your spouse/partner, and dependents.
- 8 Friends and Family Day passes to gift per annum on our network.
- A 24/7 Virtual GP service for you and your household.
- Our Employee Assistance Programme (EAP)- A confidential employee benefit that supports you with personal or work-related issues affecting your home life, work life, health, or wellbeing.
- Our cycle to work scheme with Evans Cycles.
- A retail discount portal- offering savings, discounts and cashback at over 800 retailers and restaurants.
London Northwestern Railway and West Midlands Railway operate rail services across the Midlands, the Northwest and London, with Birmingham at the heart of our network.
West Midlands Railway provides most of the local services across the region, offering direct connections to towns and cities including Redditch, Stratford‑upon‑Avon, Worcester, Hereford, Shrewsbury, Telford and Northampton. Our London Northwestern Railway brand serves the route between London and Liverpool via key locations such as Crewe, Birmingham, Milton Keynes and Northampton.
On 1st February 2026, London Northwestern Railway and West Midlands Railway entered public ownership and both services are now part of WM Trains Limited operated by DFTO. Our mission remains unchanged: to provide a safe, comfortable and reliable service for passengers across 235 miles of track and 150 stations, from London to Liverpool and Hereford to Lichfield.
We expect over 80 million journeys to be made this year, that’s more than 1,252 services every day, and we remain committed to delivering the rail experience our passengers expect.
