UPG UK & Ireland Ltd, one of the largest and most respected independent Parts Specialists in the UK are seeking an Trainee Office Administrator to join their expanding team in Castleford, West Yorkshire.
This is an entry level position where we will provide you with training to undertake the role. Working Monday to Friday.
This is a varied role working within both Marketing and Sales.
Working in a general office environment your main duties will be:
· Being the first point of contact for and working closely with our Marketing contract
· Taking and amending photographs of automotive parts (full training will be provided)
· Updating incorrect images on our online sales portal
· Making outbound calls to customers – with an agreed script/no technical skills required
· Deal with outgoing mail
· Data entry
· Contacting customers who are added to our database
· Contacting customers after their first spend
· Dealing with customer portal registrations
· Completing Supplier Questionnaires
· Updating documents to UPG logo (inc SOPs, etc)
· Responsibility for overseeing the SOPs, arranging for them to be signed off, etc
Future Prospects
This will depend on the individual and where their interests are after training on each aspect of the role. This is a great opportunity to build on.
Skills/Qualifications required
· GCSE's grade C or above in English & Maths or equivalent
· You should be confident, willing to learn, a good communicator and smart in appearance.
· You must be confident with IT, be willing to learn, have an excellent telephone Reliable attendance
· Must have strong written & verbal communication skills
The Company is committed to developing its staff, recognising their contribution and giving them the skills and expertise to perform well in their roles - which helps us offer customers a unique level of service. As well as outstanding modern facilities and friendly welcoming staff, employees also receive:
· 25 days annual holiday plus 8 statutory days, which increases to 28 days with service
· Pension scheme to which the company makes contributions
· Corporate clothing
Job Types: Full-time, Permanent
Pay: £24,000.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
