About Us
Westin Engineering Group is a multidisciplinary engineering solutions provider delivering high-quality specialist workshop repair, contract maintenance, project and engineering services. We pride ourselves on fast turnaround times, precision, and exceptional service levels for our customers across multiple industries.
We are seeking a proactive, highly organised, and detail-oriented Service Administrator to join our Service Team.
Job Description
As the Service Administrator, you will be a key member of our service team. Reporting directly to the Service Manager, you will act as the first point of contact for incoming customer enquiries, manage end-to-end workflow on our job management system, control stock purchasing, and handle billing and invoicing across group companies.
Key Responsibilities
- Customer Reception & Call Handling
- Job Booking & Workshop Intake
- Invoicing & Job Costing
- Stock Management & Purchasing
A perfect candidate will have:
- Good IT skills using Microsoft Office tools and administrative software
- Confident and polite communication skills over the phone and writing
- High attention to detail recording notes, reviewing job costs and processing invoices
- Experience in engineering or manufacturing environments desirable but not essential.
Pay: £25,420.00-£30,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- On-site parking
Work Location: In person
