OVERALL SUMMARY
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity and promote inclusivity. Vacancies are available on a part-time, job-share or full-time basis because we know the best person for the job isn’t always available full-time. Our aim is to facilitate requests wherever possible and managers will consider requests on an individual basis.
Join the Close Brothers Risk Team where you will be responsible for providing oversight and assurance of remediation data, working closely with Data Engineers to ensure data populations, customer segmentation, and data builds are complete, accurate, and aligned to approved remediation journeys and principles.
Working as part of the Risk our ideal team member will have previous experience in ensures data used in remediation activity supports fair customer outcomes and meets governance and regulatory expectations, including Consumer Duty and DISP with excellent communication skills.
RESPONSIBILITIES
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Provide independent oversight and assurance of remediation data populations and segmentation.
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Ensure data builds align with approved remediation scope, journeys, and customer treatment principles.
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Review and challenge data logic, assumptions, exclusions, and segmentation rules.
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Work closely with Data Engineers to confirm requirements are correctly implemented.
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Ensure remediation data outputs are suitable for downstream delivery, communications, and redress.
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Maintain clear audit trails for data decisions, changes, and approvals.
WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:
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Experience working with data in remediation or customer harm environments.
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Strong understanding of data population, segmentation, and quality controls.
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Ability to review and challenge complex data logic and assumptions.
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Strong governance and control mindset with excellent attention to detail.
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Understanding of how data supports fair customer outcomes.
We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at [email protected] or request a call back.
ABOUT US
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers
To find out more about life at Close Brothers:
https://www.closebrothers.com/life-close-brothers#374017299-899295541
To find out more about our benefits:
https://www.closebrothers.com/employee-benefits
To find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion ¦ Close Brothers Group
#LI-AB1 #LI-Hybrid
At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.
We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.
We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.
Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.
Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.
We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities.
