As Product Manager for BEX, you will own the product vision, strategy and roadmap for Bell’s Customer Experience platform. You will ensure BEX provides customers with a simple, consistent way to access Bell services, information and digital journeys while delivering measurable improvements in customer experience and operational efficiency.
BEX brings together customer onboarding, service visibility, documents, support, training and access to connected platforms. You will work across customers, service delivery, operations, engineering, design, sales and customer enablement to simplify fragmented processes and turn them into scalable, coherent digital experiences.
