We currently require guest focused food and beverage service team members for our restaurants
2 Hotels -Penzance - Breakfast 07:00 - 11:00, Dinner service 5pm - 10pm
Surf Club - Marazion - Lunch and dinner service - 12:00 - 21:00
Job Overview:
The servers must have a passion for restaurants and hospitality.
Exude warmth and offer heartfelt service to our guests.
A willingness to go the extra mile and create delight for our guests through attention to detail, anticipation and a friendly smile.
Serve food and beverages as per the standards of the company.
Take food and beverage orders and clearly communicate them to the kitchen team.
Duties:
- Greet and seat guests in a friendly and welcoming manner.
- Present food and beverage menus and provide recommendations to guests
- Take and serve food and beverage orders promptly and accurately.
- Deliver food and beverage to guests.
- Upsell additional beverages or specials to enhance guest experience.
- Prepare and serve beverages following standard recipes.
- Collaborate with kitchen staff for food orders.
- Maintain cleanliness and organisation of the bar, dining and back areas.
- Ensure compliance with food safety regulations and standards.
- Assist in basic food preparation tasks when needed.
- Uphold high standards of hospitality, courtesy, and professionalism.
- Assist the restaurant managers with stock takes and inventory
Requirements:
- Prior experience of at least one year in a reputed restaurant or hospitality setting is preferred.
- Experience of using till software such as EPOS preferable.
- Familiarity with food safety practices is advantageous.
- Strong time management skills to handle multiple tasks efficiently.
- Ability to work effectively in a fast-paced, very busy environment.
- Excellent communication skills for interacting with guests and team members.
- Passion for the restaurant industry and willingness to learn.
- Demonstrated ability to upsell products or services effectively.
- Punctual, reliable, with high moral awareness.
- Must be over 21yrs old due to licensing.
- Personal hygiene basics in place.
- Presentable in line with company expectations.
Join our team where dedication to guest satisfaction and a passion for hospitality are celebrated. If you are a motivated individual with a flair for customer service, we welcome you to apply for the restaurant service roles and be part of our exceptional team.
Pay: £13.00 per hour
Expected hours: No less than 20.0 per week
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Experience:
- Restaurant: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person
