We're looking for a friendly, confident and organised Property Assistant to join our team at Coastal Estate Agents in Lytham St Annes.
We're an independent, family-run estate and letting agency, and we're looking for someone who can provide immediate support across our busy sales and lettings operation - with the potential for the role to develop longer term for the right person.
Initially, a key part of the role will be carrying out property viewings and providing customer-facing support, helping us maintain the high level of service our clients expect.
However, we don't see this as simply a viewing role.
You'll also have the opportunity to become involved in the wider day-to-day operation of the agency, making this an interesting and varied position for someone who enjoys property, working with people and taking responsibility.
What you'll be doing
Your role will include:
- Carrying out accompanied sales and lettings viewings
- Speaking with prospective buyers and tenants and answering property enquiries
- Gathering and following up viewing feedback
- Registering buyers and tenants and arranging appointments
- Identifying potential valuation, sales and lettings opportunities
- Liaising with vendors, landlords, buyers and tenants
- Assisting with property marketing and preparing properties for launch
- Updating our CRM and maintaining accurate property and applicant records
- Managing property keys and access arrangements
- Providing general sales, lettings and administrative support
- Helping the wider team with the day-to-day running of the office
Who we're looking for
Previous estate agency experience would be advantageous, but isn't essential.
For us, finding the right person is more important.
You'll need to be:
- Friendly, confident and approachable
- Professional and comfortable dealing with customers
- An excellent communicator, both face-to-face and over the telephone
- Organised with good attention to detail
- Reliable and able to manage appointments independently
- Proactive and comfortable using your initiative
- Familiar with Lytham St Annes and the surrounding area
- Comfortable working as part of a small team
- Willing to learn and take on greater responsibility
We're particularly interested in someone who doesn't simply wait for the next task, but enjoys getting involved, following things through and contributing to the wider success of the team.
Hours
The position will initially be approximately 16-24 hours per week, with some flexibility according to viewing appointments and business requirements.
Our office opening hours are:
Monday-Friday: 9am-5pm
Saturday: 10am-2pm
Driving
Due to the viewing element of the position, you'll need a full UK driving licence, access to your own vehicle and appropriate business-use insurance.
Mileage will be paid for qualifying business journeys.
The Longer-Term Opportunity
We need someone who can join us and provide support in the short term, so the position will initially be offered on a temporary basis.
However, we're also looking carefully at how our team develops for the future.
For the right person, there is genuine potential for the position to become permanent, increase in hours and develop into a broader role within our sales and lettings business.
We're therefore equally interested in hearing from someone looking for flexible part-time work and someone who sees this as an opportunity to start or further develop a career in property.
There are no guarantees about what the longer-term role will look like - but we're keen to find someone who could grow with us.
How to Apply
Please send us your CV together with a short introduction telling us a little about yourself, your availability and why you think you'd be a good fit for Coastal.
We'd love to hear from you.
Pay: £13.50-£15.00 per hour
Work Location: In person
