Central Team Medical Secretary – OS Practice Management
Love variety, thrive on organisation and enjoy making things happen?
OS is looking for an experienced and adaptable Float Medical Secretary to join our Central Team, supporting our Medical Secretaries and Consultants across a range of specialist practices. OS is a clinician-led specialist practice with 31 experts across orthopaedics, sports medicine, rheumatology, pain management and oral & maxillofacial surgery.
The role
No two days will be quite the same. You'll step in where you're needed most – supporting Medical Secretaries during busy periods and annual leave, while helping us develop smarter, more centralised ways of working.
You'll be responsible for:
- Supporting patients by phone and email throughout their journey
- Managing appointments, diaries and consultant requests
- Booking treatments, scans, procedures and follow-ups
- Providing cover and support across different consultant practices
- Processing billing and payments accurately and efficiently
- Liaising with clinicians, patients and our external partners
- Keeping records and correspondence accurate and up to date
- Helping make every patient's experience simple, seamless and personal
About you
- You'll be a confident, highly organised administrator who enjoys variety and adapts quickly to changing priorities.
- You'll have excellent communication skills, strong attention to detail and the ability to build relationships with people at every level.
- Previous medical secretarial or private healthcare experience would be a strong advantage.
- Previous float medical secretarial experience is advantageous
Why join OS?
You'll become part of a friendly, collaborative team working alongside some of the UK's leading specialists, with a role that gives you variety, responsibility and the opportunity to make a real difference to the patient experience.
If you're organised, proactive and at your best when you're making things run smoothly, we'd love to hear from you.
Apply now and join the OS Team.
Pay: up to £35,000.00 per year, depending on experience
Benefits:
- Company pension
- Private medical insurance
- Birthday benefit
- Employee Assistance Programme
- Career Progression
- 25 days annual leave, increasing with length of service, plus bank holiday
Work Location: Hybrid remote in London W1G 9JF
Pay: Up to £35,000.00 per year
Work Location: Hybrid remote in London W1G 9JF
