Job Title: Maintenance Manager
Location: Croft Hotel, Darlington
Reports To: General Manager/Head of Maintenance
Employment Type: Full-Time
Salary: Competitive, based on experience
About Croft Hotel
North Yorkshire’s newest hotel, boasting 27 bedrooms and stunningly elegant wedding venue, featuring a beautiful restaurant and bar area serving delicious, locally sourced cuisine; whether you’re looking for a romantic dinner for two or a family meal, the restaurant at The Croft offers a memorable dining experience, with its warm atmosphere, attentive service, and mouth-watering menu.
Job Purpose
The Maintenance Manager is responsible for overseeing all aspects of property maintenance, including preventative upkeep, emergency repairs, contractor management, and compliance with health and safety regulations. The role plays a key part in ensuring a seamless guest experience by maintaining the physical environment of the hotel to the highest standard.
Key Responsibilities
* Working on own as well supervising a small grounds team ensuring timely completion of all tasks
* Oversee planned preventative maintenance (PPM) schedules across all hotel areas, including bedrooms, public areas, kitchens, plant rooms, and outdoor spaces.
* Respond promptly to maintenance requests from guests and staff, prioritising urgent repairs.
* Manage building systems such as heating, plumbing, electrical, ventilation, and fire safety equipment.
* Liaise with external contractors and service providers, ensuring work is completed to a high standard and within budget.
* Maintain maintenance logs, asset registers, and statutory compliance records.
* Conduct regular building inspections to identify and resolve potential hazards or issues.
* Ensure compliance with all relevant health, safety, fire, and environmental legislation.
* Support project works and renovations, including scheduling and coordination with the General Manager.
* Maintain stock of tools, supplies, and essential spares, ensuring cost control and inventory management.
* Participate in emergency response procedures and act as a Fire Marshal or First Aider if required.
Person Specification
Essential:
* Proven experience in a similar maintenance or engineering leadership role, ideally within a hotel or hospitality environment.
* Excellent knowledge of building systems, facilities management, and maintenance operations.
* Strong understanding of health & safety legislation and statutory compliance.
* Ability to manage budgets, contractors, and maintenance staff.
* Hands-on and proactive approach to problem-solving.
* Excellent organisational and communication skills.
* Flexibility to work early mornings, evenings, and weekends if necessary.
Desirable:
* Relevant technical qualifications (e.g. City & Guilds, NVQ Level 3 in Building Services, Plumbing, Electrical, etc.)
* Health & Safety certification (e.g. IOSH, NEBOSH)
* Experience with hotel refurbishment or new build projects.
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What We Offer
* Competitive salary and benefits package
* Supportive team environment in a unique and growing hotel
* Opportunity to make a real impact during an exciting period of transformation
* Staff discounts, meals on duty, and company perks
Job Type: Full-time
Pay: £16.50 per hour
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
