Salary £32,215 - £37,900 (depending on experience)
Location Lowestoft, Suffolk
This is a , full time vacancy that will close in 6 days at 23:59 BST.
About the role
Technical Support – Water
Location: Lowestoft, Suffolk
Permanent
Salary: £32,215 - £37,900 (depending on experience)
About the role
As a Technical Support for Water Permitting and Compliance, you'll play an important role in helping us protect the environment and ensure our water operations meet environmental and regulatory requirements. Working closely with our Water Permitting and Compliance Team, operational colleagues and external stakeholders, you'll support a wide range of activities that help maintain compliance, manage environmental risks and uphold our environmental responsibilities.
In this varied role, you'll assist with environmental permit applications and renewals, helping to ensure all required information is accurate and submitted within required timescales. You'll support environmental compliance activities by gathering, analysing and maintaining environmental data, preparing reports and documentation, and contributing to audits and regulatory reporting.
You'll also be involved in supporting pollution investigations, collecting information and evidence, maintaining incident records, and helping to identify opportunities to reduce environmental risks. Using your analytical skills and attention to detail, you'll help turn environmental information into meaningful insights that support informed decision-making and continuous improvement.
This is an excellent opportunity for someone who enjoys working with data, collaborating with a range of stakeholders, and making a positive contribution to environmental protection and compliance within an essential service.
About you
We're looking for an organised and proactive individual with an interest in environmental compliance and a passion for protecting the environment. You'll have knowledge of environmental legislation, permitting requirements or regulatory compliance frameworks, alongside the ability to identify issues, analyse information and help develop practical solutions.
You'll be a confident communicator with strong written skills, capable of preparing reports and presenting technical information clearly and accurately. Just as importantly, you'll be comfortable building effective relationships with colleagues and stakeholders, working collaboratively to achieve shared goals.
The successful candidate will be able to manage multiple priorities, plan their workload effectively and remain adaptable when responding to changing demands. You'll be confident using Microsoft Office and other digital systems and have a keen eye for detail when handling data and compliance-related information.
A degree in an environmental, scientific or related discipline would be advantageous, although we'll also consider candidates who can demonstrate equivalent knowledge and experience. Experience within the water industry, utilities sector or a broader environmental role would be beneficial but is not essential. Above all, we're looking for someone who is motivated, eager to learn and committed to supporting environmental compliance and continuous improvement.
Here at Northumbrian Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
Please note this role will require a DBS to be completed prior to employment
NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.
About us
Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.
We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply
NWG at a glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
Our benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:
Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
Free access to local attractions.
A fantastic discount scheme, with savings on days out, shopping, travel and more.
Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.
About us
NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.
We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.
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Our values
Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.
Our values are:
Results Driven
We take responsibility for achieving excellent business results.
Ethical
We are open and honest and meet our commitments with a responsible approach to the environment and our communities.
Customer Focused
We aim to exceed the expectations of our internal and external customers.
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Innovative
We continuously strive for innovative and better ways to deliver our business.
One Team
We work together consistently, promoting co-operation, to achieve our corporate objectives.
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Colleague benefits
We’re the great company we are because of you – our people. As our way of saying thanks, you'll be eligible to some of our wide range of benefits and discounts to take advantage of.
To find out more about our benefits, see our benefits booklet attached to this advert.
Eyecare
Discounted Medicals
Employee Assistance Programme
Cycle2work
Buying & selling annual leave
Long service awards
Salary sacrifice car scheme
Computer
Loans
Award winning wellbeing site
NWG savings scheme
Company pension scheme
Pre-retirement workshops
Life assurance
Christmas savings club
Discounts & cashback offers
Qualification loan
Documents
Business Plan 2025-30 - Essex & Suffolk Water - DownloadBusiness Plan 2025-30 - Main Report - DownloadBusiness Plan 2025-30 - Northumbrian Water - DownloadRestore and Regenerate - Our Environment Strategy to 2050 - DownloadTechnical Support Water (Permitting and Compliance) - Job Description 2026.docx - Download
