22.5 Hours per week
Over 3 days a week
Will include 2 Saturdays a Month
Job description
Responsibilities:
- Manage the day-to-day operations of the retail store when Manager if off.
- Develop and implement sales strategies to achieve sales targets
- Help Train and supervise retail staff to ensure excellent customer service
- Monitor inventory levels and order merchandise as needed
- Create and maintain visual merchandising displays
- Handle customer inquiries, complaints, and returns in a professional manner
- Ensure compliance with company policies and procedures
- Conduct regular performance evaluations of retail staff
Skills:
- Sales management: Ability to effectively manage and motivate a sales team to achieve targets
- Multilingual: Proficiency in multiple languages to assist diverse customer base
- Phone etiquette: Excellent phone manners and communication skills
- Leadership: Strong leadership skills to guide and inspire retail staff
- Administrative: Proficient in administrative tasks such as scheduling, record keeping, and inventory management
- Organizational: Strong organizational skills to manage store operations efficiently
- Bilingual: Fluency in two or more languages is a plus for effective communication with customers from different backgrounds
As a Assistant Retail Manager, you will play a key role in driving sales, managing staff, and ensuring excellent customer service. Your leadership skills, sales management experience, and multilingual abilities will contribute to the success of our retail store. If you are organized, customer-oriented, and have a passion for retail management, we invite you to apply for this exciting opportunity.
Job Type: Full-time
Pay: £14.50 per hour
Benefits:
- Company pension
- Employee discount
- Store discount
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 5 years (preferred)
- Supervising experience: 5 years (preferred)
- Customer service: 5 years (preferred)
- Retail management: 1 year (preferred)
- Management: 5 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
