An amazing opportunity has arisen to work with some of the best Outdoor brands in the business (Mountain Equipment, Bridgedale, Sprayway etc), enabling them to offer a best-in-class consumer experience via our cutting-edge Shopify based web platforms.
The Role
Responsible for the management and delivery of daily-sales performance for the Magic Mountain business, both via its own site and via any other channels (eBay etc.). This sales performance will be in line with the pre-agreed targets.
Sku-level scrutiny of the site’s performance on a daily basis in each channel to ensure conversion and sales are optimised to meet the sales target for the brand.
Responsible for sales reporting, site performance optimisation via analytics and the implementation/measurement of marketing plans as dictated by the seasonal plan.
Product Listings and optimisation of sku-level content to deliver best consumer experience and therefore sales.
Customer Service – own Customer service for the brand online answering queries promptly and turning issues into lifetime loyalty.
Any other work as required by the Ecommerce Manager to support the groups Digital efforts (data upload, sync checks, maintenance of other sites, cover for the Digital Inbox).
KEY RESPONSIBILITIES
1. Deliver sales targets per channel in the most profitable way.
2. Work closely with Ecommerce Manager and Key brands to procure stock for Magic Mountain sales and for key events to enable to channel to meet its sales forecast.
3. Implement Magic Mountain flash sale events delivering marketing ahead of the event and managing the clear up after the fact.
4. Manage and drive email marketing efforts using Klaviyo software.
5. Management of Meta-based advertising campaigns to promote Flash sale activities and other key events.
6. Maintain strong ties with the operations team in Newton to ensure alignment ahead of the workload spikes caused by Flash Sales.
7. Manage and own the data/performance reports of online operations to enable effective reporting to stakeholders and inform effective and profitable brand performance.
8. Use data to identify sales opportunities and have the necessary knowledge to effect these changes efficiently in whichever channel.
9. Co-create and implement site merchandising and banners to align perfectly with the marketing calendar.
10. Evaluate and share site performance, enabling learnings to be applied and ROI (Return on Investment) optimised campaign by campaign.
11. Provide continuous support and maintenance of the groups online web platforms working across numerous systems, predominantly Shopify.
12. Efficient communication with relevant stakeholders, both internal (brands) and external (Tryzens and other web/marketing agencies) of the business, to achieve objectives.
13. Creating and presenting data/performance reports of online operations to key stakeholders.
14. Processing numerous sources of information and large sets of data, co-ordinating the information to provide documentation of key work undertaken to stakeholders.
15. Own the sales for this unique brand, optimising the sales performance in all channels but also challenging the norm and using market knowledge, customer empathy and data to define new sales opportunities.
Key Skills and attributes.
- Previously managed an online business ideally in a clothing brand
- Experience in using different software applications e.g. Klaviyo, Meta
- Extensive experience of Shopify
- Good excel and data manipulation skills.
- Strong project coordination skills.
- Exceptional attention to detail and organisational ability.
Job Types: Full-time, Permanent
Pay: £27,500.00-£31,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Sick pay
Work Location: In person
