At Zara, we don't wait for trends. We create them, respond to them, and bring them to our customers at incredible speed. Our stores are dynamic, fashion-driven environments where every day is different and every decision has an impact.
We're looking for an exceptional General Manager to lead our newly refurbished Reading store. This is a unique opportunity to take ownership of a flagship-calibre environment, equipped with the latest store concepts, enhanced customer experiences, and updated technology that reflects the future of retail.
If you're an ambitious retail leader who thrives in fast-paced environments, loves developing people, and has the commercial instinct to turn opportunities into results, we'd love to hear from you.
This isn't just another store.
Our newly transformed Reading location showcases Zara's latest store design, offering customers an even more inspiring shopping experience and giving our teams the tools, space and environment to perform at their very best.
As General Manager, you'll have the opportunity to:
✅ Lead a state-of-the-art Zara store
✅ Shape the culture of a newly refreshed team environment
✅ Drive performance in one of the UK's busiest retail destinations
✅ Work with the latest visual merchandising concepts and operational innovations
✅ Develop future leaders within one of the world's most influential fashion retailers
Zara is built on creativity, agility and a deep connection with our customers. We move quickly, bringing new fashion, new inspiration and new opportunities into our stores every week.
Our teams combine fashion, technology and exceptional customer service to create experiences that keep customers coming back. Behind every successful store is a strong leader who can inspire people, make quick decisions and deliver results while never losing sight of the customer.
As General Manager, you'll have full responsibility for the performance of the store, leading a large team across customer experience, commercial delivery, operations, people development and profitability.
You'll:
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Drive sales, productivity and commercial performance through strong leadership and clear priorities.
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Create an engaging customer experience that reflects Zara's brand identity and fashion authority.
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Deliver outstanding visual standards and ensure the store always looks its best.
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Lead from the shop floor, coaching, motivating and supporting teams to succeed.
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Build a culture of accountability, inclusion and development.
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Manage stock flow, replenishment, shrinkage and operational standards with precision.
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Use data, product knowledge and customer insight to make fast and effective decisions.
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Develop future leaders and create clear succession plans across the business.
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Loves fashion, retail and leading people.
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Thrives in fast-moving environments where priorities can change quickly.
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Leads with confidence, energy and authenticity.
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Remains calm and solutions-focused during busy trading periods.
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Has a strong track record of delivering commercial results through their team.
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Can balance operational excellence with a great customer experience.
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Enjoys coaching others and helping people grow their careers.
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Significant experience leading a large, high-volume retail operation.
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A proven ability to drive sales and performance.
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Experience managing, developing and inspiring large teams.
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Strong commercial awareness and understanding of customer behaviour.
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Excellent operational and organisational skills.
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The confidence to make decisions quickly and effectively.
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A passion for fashion and awareness of trends, competitors and the ever-changing retail landscape.
At Zara Reading, you'll be leading a store that's been reimagined for the future. With a completely refreshed environment, the latest retail innovations and a talented team around you, this is an opportunity to make a real impact.
If you're looking for a leadership role where no two days are the same, where your decisions matter, and where your career can grow with one of the world's leading fashion brands, we'd love to hear from you.
We're committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds, identities and lived experiences. If you require any adjustments during the recruitment process, we'll work with you to provide the support you need.
