Overview
CETRA Housing Co-operative Limited are aiming to recruit a Customer Care Assistant to provide reception, telephone answering and administrative support to the organisation.
CETRA offers a Customer Service orientated approach at all points of contact. You will be responsible for assisting in the provision of day to day service to CETRA Staff, tenants and leaseholders within the organisation in accordance with the companies Management Agreement.
Responsibilities
- To provide reception, telephone answering and administrative support to the organisation.
- Repairs Administration - Take details of property repairs in person or by phone.
- Gas Servicing - Assisting with the Annual Gas Servicing programme.
- Monitor garage accounts
Experience
- Experience in delivering a customer focussed front line reception service.
- Experience with Microsoft word, outlook and other computer packages.
Pay: £25,000.00-£30,000.00 per year
Benefits:
Work Location: In person