Organisation: St Oswald's Hospice
Location: Newcastle Upon Tyne
Salary: £25,603 - £27,853 per annum full time
Job Type: 37.5 hours per week, hours to be worked between Monday to Sunday
Closing Date: 2026-08-09 23:59:59
Reference: Shop Manager – North East area - 37.5 hours per week
A very generous holiday allowance and unlike many other retailers, you won’t have to work over the Christmas/New Year period, Easter or Bank Holidays
To be worked around the North East area, Northumberland
Are you a warm, friendly, and dedicated individual looking to make a difference in your community? St Oswald’s Hospice are seeking a passionate Shop Manager to join our team and help support our hospice services across the North East. This is a fantastic opportunity to become part of a great organisation and make a real impact on people’s lives!
We operate 25 charity shops across the North East area from Sunderland to Morpeth, with all proceeds supporting our essential services. Our shops are at the heart of their communities, offering a welcoming environment for shoppers and donors alike. You will create an outstanding shopping experience for our generous local supporters.
We can offer you creative freedom to develop your shop and grow and manage your team. You’ll get to work with a passionate and dedicated group of fun and friendly staff and volunteers!
Who we are looking for…..
Are you passionate about sustainable shopping, selling good quality second-hand goods and managing your own team in a busy store?
Would you be motivated by putting your skills and experience to good use by helping to raise funds for your local charitable hospice, knowing the benefits of your hard work would be supporting North East families?
Previous experience of charity retail is NOT essential, but it would be preferable if you’d worked in some form of public facing role such as customer service, retail or front of house position in the past.
Are you looking for a new and exciting opportunity to take your career to the next level?
Next steps….
If this all sounds like you, then apply today. We’d absolutely LOVE to hear from you.
During your recruitment process we want to make sure that you bring your whole self and can be at your best. Please contact [email protected] if you need any support with your application or there are any adjustments you might need.
If after reading the job description you have any queries please contact Retail Area Manager Sarah Crawford on [email protected]
Due to the nature of this role in a hospice setting, we need to carry out an enhanced Disclosure and Barring Service check (DBS) if you are appointed.
You must have existing right to work in the UK for this role.
here to find out more.
Closing Date: Sunday 9th August 2026
Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found.
Interview date: Wednesday 19th August 2026. Interviews will be held at our Unit in Ouseburn, Ouse Street, Byker, Newcastle Upon Tyne NE1 2AG
