Position: Housing Assistant
Location: Hybrid
Salary: £26,000 per annum Full time (part time salary is pro rata).
Reporting to: Housing Manager
The organisation:
Every Story provides high-quality support to people with autism and learning disabilities, as well as their families, through a network of services across South London.
At Every story we want to create supportive environments where people feel safe and confident enough to be themselves, letting their personalities shine beyond any label or limitation.
Our mission is to support people with learning disabilities and autistic people by offering personalised care that respects their individuality, encourages them to try new experiences, and helps them face challenges without fear. Whether it’s building confidence, improving mental wellbeing, finding meaningful employment, or pursuing activities they truly enjoy, we are there every step of the way. Through a family-like approach, we create safe spaces where everyone feels secure, valued, and free to express their true selves.
We want to set the standard for a world where people with learning disabilities and autistic people are defined by their personalities, encouraged to take bold steps, and free to be whoever and whatever they want to be.
Role Overview
We are seeking a Housing Assistant to join our Housing team to assist in delivering comprehensive housing management and tenancy support on behalf of a registered landlord. This hybrid role is based in Deptford, with regular travel to properties for inspections, meetings, audits, and tenancy support.
Key Responsibilities
· Assist in managing the tenant referral process, working with local authorities, support providers, and other partners.
· Assist in supporting tenants to understand their rights and responsibilities as set out in their tenancy agreement
· Ensuring tenants receive correct benefits and assist in reducing rent arrears.
· Conduct regular property inspections—monthly for assigned schemes.
· Assist in carrying out health and safety checks and risk assessments in liaison with tenants and support providers.
· Assist housing officer and manager to report, arrange, and monitor repairs to ensure timely completion.
· Support tenants in maintaining properties, managing budgets, and purchasing communal items.
· Assist in maintaining accurate housing records and ensure information is accessible to tenants.
· Assist in completing required monitoring forms and reports in line with housing agreements.
· Undertake other duties as required.
Person Specification
· Full driving license and access to a car.
· Strong attention to detail and accuracy.
· Ability to work both independently and collaboratively.
· Excellent verbal and written communication skills.
· Positive, proactive approach to work.
· Competent with IT and ability to use Microsoft Office products.
(This job role consists of 2 vacancies: part time-20 hrs & full time 37.5 hrs, when applying please specify if you are applying for full time or part time).
To Apply
Please send your CV and a covering letter detailing how you meet the role requirements for more information, please contact: [email protected]
This is an ongoing recruitment campaign, and applications will be reviewed as they are received. We reserve the right to close this vacancy early should sufficient applications be received, so candidates are encouraged to apply as soon as possible.
Pay: Up to £26,000.00 per year
Benefits:
- Company events
- Company pension
- Work from home
Work Location: Hybrid remote in Deptford (Greater London, Greater London Region)
