Job Summary:
The Head of Operations is responsible for the development and management of residential, supported living and day care/work services for adults with a learning disability, physical disability or mental health support needs
Candidate note: This role is located on the Isle of Man and applicants must either be a resident or hold a work permit at time of appointment to take up the role
All applicants for positions at the level of Manager or above within Praxis Care are required to disclose any actual, potential, or perceived conflicts of interest. This includes any direct or indirect involvement with individuals, firms, companies, or organisations that have, or are seeking to establish, a contractual relationship with Praxis Care.
Failure to declare such interests may result in disqualification from the recruitment process. If a conflict of interest is identified after an appointment has been made, it may constitute grounds for disciplinary action, up to and including dismissal.
About The Role
Key Accountabilities:
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Ensure that all work carried out within Praxis Care is people-focused and upholds the principles of respect, privacy, dignity, fulfilment, independence, and choice.
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Be available for the people we support to discuss difficulties and act as an advocate, either within the programme or with other agencies. Oversee the development of assessment care plans and reviews on a needs-led individual basis.
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Provide effective leadership, supervision, and management of staff, ensuring that all projects within the zone are fully staffed within budget. Manage workloads and identify and address staff development needs.
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Assist the Regional Director of Care with project development, initial management, and formulating policies that promote quality care and ensure the rights of the people we support.
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Be fully involved in the preparation of annual budgets.
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Monitor and make recommendations regarding adjustments to budgets via the accounts system, managing designated services within the allocated finance.
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Liaise appropriately with carers, professional staff, voluntary bodies, and community groups to further the clients’ needs.
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Participate in committees and working groups as appropriate to the duties of the post.
Requirements of the Role:
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Participate in the organisation’s performance management process.
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Adhere to and model the organisation's values, behaviours, and competencies at all times.
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Carry out duties of the role in accordance with Praxis rules, regulations, and policies.
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Perform additional duties of the role and other required tasks as necessary.
The duties mentioned are not exhaustive, and the post holder will be required to carry out other responsibilities as needed. It should be noted that stated duties or the location associated with the post may change to meet the future needs of the organisation.
Criteria:
Education, Experience & Training Qualifications
Essential
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2 years of experience in a supervisory or management role in a health and social care setting.
Qualification in:
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Social Work
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1st Level Nursing
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Allied Health Profession
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Level 5 in Leadership for Health and Social Care Services in a relevant pathway
Desirable
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Demonstrable project management experience.
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Experience in policy review and refinement.
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Knowledge of accredited quality systems (e.g., ISO, etc.).
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Understanding of the legislative and regulatory environment as it impacts care provision in the Isle of Man.
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Familiarity with the local commissioning and provider environment in the Isle of Man concerning care services for people with learning disabilities and mental health needs.
Skills & Competencies:
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Full valid driving licence and access to own vehicle (If a disability precludes an individual from holding a driver’s licence, it should be stated how they can meet the mobility requirement of the post).
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Ability to work flexibly.
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Must be willing to volunteer for one event per year to assist our service users or fundraising department.
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Knowledge and experience of budget management.
Attributes:
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Display initiative.
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Resourceful and level-headed.
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Pleasant, assertive, and diplomatic.
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Highly motivated and innovative.
Required Criteria
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4 years of experience in a supervisory or management role in a health and social care setting.
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Full valid driving licence and access to own vehicle
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Qualification in: Social Work, 1st level Nursing, or Allied health professional or Level 5 in leadership in health and social care
Right to live and work in Isle of Man
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Desired Criteria
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Demonstrable project management experience.
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Policy review and refinement experience.
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Knowledge of accredited quality systems (e.g., ISO, etc.).
Skills Needed
Supervision, Decision Making, Leadership, Ability to support clients with learning disabilities and/or complex needs
About The Company
Praxis Care provides a wide variety of services to vulnerable adults and children, supporting individuals with mental ill health, learning disabilities, autism and dementia. Our staff teams are essential to ensuring the provision of these services.
As a new member to the team, you can expect to be trained and supported in a structured fashion to achieve the high standards expected by the people we support and mandated by our regulators.
Company Culture
Our core values include compassion, integrity, teamwork, innovation and resilience. We also ensure that kindness and respect is integral to every role within Praxis Care and these values are fundamental to the provision of care we deliver to the people we support.
If you are interested in a role that is rewarding, varied and positively impacts the lives of those we support, then we want to hear from you.
Praxis Care: Company Limited By Guarantee | Registered Office 25-31 Lisburn Road, Belfast, BT9 7AA| Registered in Northern Ireland (NI017623) | Registered with the Charity Commission Northern Ireland (NIC103672) | Registered in Ireland (908491) | Registered Office: Unit 18, Ardee Business Park, Hale Street, Ardee, Co Louth, A92 XH76 | Registered with Charities Regulatory Authority (20100919) | Registered as a Charity in the Isle of Man (0826)
Company Benefits
Why Join Praxis Care?
Great Work Environment: Compassionate, supportive, and inclusive team culture.
CARE for Your Physical & Mental Health: Access to occupational sick pay, a confidential counselling service, and employer-funded healthcare schemes.
Financial Benefits: Competitive salary, pension plan, and refer-a-friend bonuses.
Career Development: Continuous professional development with opportunities to gain recognized qualifications, such as QCF3/5, and clear career progression pathways.
Work-Life Balance: Paid annual leave which increases with length of service, and flexibility in working hours.
Other Perks: PPE provided, long service awards, savings via the Cycle to Work scheme, and coming soon, early access to earned wages through salary advance software.
Want to learn more about what benefits Praxis Care has to offer?
Click the link below for full access to our employee benefits brochure and see what makes this opportunity even more rewarding:
Benefits-brochure_v2.pdf
Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Flexible schedule, Employee discounts, Sabbatical leave, Cycle to work, Referral bonus, Competitive salary, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Social Opportunities, Employee of the Month, Employee Recognition Scheme, Culture of recognition, On the job learning, Progression opportunities, Long service awards, Service recognition increases to annual leave, Staff celebration events
Salary
£48,240.60 - £53,553.18 per year
