We are a friendly furniture import company based in Bicester (on the old Upper Heyford airbase). We pride ourselves on our friendly team, dedicated to designing, manufacturing, and importing furniture from across the globe, subsequently distributing it to retailers nationwide.
We place immense value on fostering a positive working environment, and we are particularly drawn to individuals with an optimistic outlook.
Currently, we are on the lookout for a dynamic Customer Account Administrator to join our team, contributing to our office-based operations.
Upon joining us, you can expect training covering various aspects of our business.
Skills required for this role:
Our emphasis in recruiting centers on personal attributes rather than prior experience in the field. We seek individuals with the following skills:
- Exceptional attention to detail
- Efficient self-management and workload prioritization
- A proactive and results-driven mindset
- Methodical approach to work
- Quick and adept at problem-solving
Benefits:
We believe in recognizing and rewarding our team members. Here's what you can look forward to:
- Generous 33 days of holiday from the start
- On-site complimentary food and beverages
- Support for your studies and ongoing professional development
- Access to an employee discount portal
- Participation in an employee assistance program to enhance your well-being.
Responsibilities
- Respond to customer inquiries via phone and email, ensuring clear and effective communication
- Maintain accurate records through data entry and manage customer information efficiently
- Uphold professional phone etiquette while addressing customer concerns and resolving issues promptly
Job Type: Full-time
Pay: £25,500.00-£29,000.00 per year
Benefits:
Experience:
- Administrative: 5 years (preferred)
- Customer service: 5 years (preferred)
Work Location: In person
