The Job
After more than 10 years at York Shambles Market, KREP is entering an exciting new chapter. Following a full rebrand, we’re looking for an experienced, hands-on General Manager to help shape the future of one of York’s best-known independent street food businesses.
This isn’t a management role where you’ll spend your day behind a desk. You’ll lead from the front, working alongside the team in service while taking ownership of people, operations and the continued growth of the business.
Why join KREP?
- Competitive salary (£31,000-£34,000)
- Annual performance bonus
- Gym membership
- Unlimited coffee and staff meals
- Staff discount at our sister hospitality business
- Predominantly daytime shifts, meaning your evenings are usually free
- 28 days paid holiday
- Work outdoors in the heart of York’s iconic Shambles Market
- Be part of an established independent business entering an exciting new phase
- Genuine opportunity to influence the future of the brand
We’re not looking for someone to simply keep things running. We’re looking for someone who wants to build something. Someone who takes pride in leading people, improving systems and helping an independent business continue to grow.
Unlike many hospitality management roles, you’ll enjoy a healthy work-life balance, with predominantly daytime shifts and most evenings free, while still working in a fast-paced, creative hospitality environment.
What you’ll own.
- Leading every service from the front by working alongside the team and setting the standard.
- Building a positive, motivated and accountable team culture.
- Managing rotas, holidays and day-to-day staffing requirements.
- Working closely with our production kitchen and chef to ensure smooth communication between preparation and service.
- Monitoring sales, identifying trends and helping improve the business through data-driven decisions.
- Maintaining consistently high food quality, service and operational standards.
- Handling customer feedback professionally and turning problems into positive experiences.
- Managing the day-to-day operation of the business, ensuring everything runs efficiently.
- Helping grow the KREP brand by keeping our social media channels active using professionally produced content, while making sure our online presence reflects who we are.
- Looking for opportunities to improve systems, people and the overall customer experience.
Who will thrive in this role?
You’ll probably enjoy this role if you like taking ownership, naturally lead by example and genuinely enjoy working with people. We don’t expect perfection, but we do value curiosity, reliability and someone who wants to leave things better than they found them. If you’re excited by independent businesses and enjoy helping build something with real personality, you’ll fit right in.
Pay: £31,000.00-£34,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Gym membership
Work Location: In person
