Join the Evri Final Mile Team as a Courier Service Specialist! SE15 1NQ
Location Old Kent Road - Shift Pattern – Any 5 days over 7
Ready to be at the heart of the action? Step into a fast‑paced role where every day brings new challenges, new people, and the satisfaction of keeping parcels moving smoothly across the Final Mile. If you thrive on problem‑solving, supporting others, and driving service excellence, this is your moment.
This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!
What You’ll Be Doing Day to Day as our Courier Service Specialist
Key roles and responsibilities:
- Manage courier recruitment
- Support on performance management
- Operational planning and loss prevention
Reporting into the Regional Manager, you will be responsible for supporting resource planning through recruitment, retention and training for the local courier network. In addition, you will be performance managing new starters, driving operational processes along with supporting day to day running of the delivery unit.
- Support the onboarding of new couriers and allocate work effectively.
- Monitor parcel scanning, courier readiness and ensure compliance throughout the process.
- Address local issues such as late couriers, scanning delays, or missing parcels before escalating.
- Use the Service Tracker to raise timely, transparent escalations when needed.
Interested? Here’s What You’ll Need to Succeed
- A current UK driving licence.
- Solid understanding of the self-employed courier model.
- Experience working in a fast-paced, customer-focused operational environment.
- Strong problem-solving, organisation, and attention to detail.
- Confident communication skills and the ability to spot and escalate risks quickly.
Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring and be their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome
We’re excited for the future. Let’s deliver it together.
