Schroders Wealth Management has an ambitious transformation agenda over the next three years, focused on building a modern, resilient and scalable operating model. This role is critical to helping Wealth Operations land change effectively by building operational readiness, connecting the right subject matter experts, supporting user acceptance testing and ensuring new ways of working are embedded successfully across multiple concurrent programmes.
The Transformation Business Partner will act as the dedicated link between Wealth Operations and the Group-led transformation agenda. The role will help ensure change is well understood, well planned and successfully adopted across Operations, with BAU service, colleague experience, client outcomes and the control environment at the heart of delivery.
The role holder will own the operational view of the transformation roadmap, connect dependencies across programmes, and work collaboratively with delivery teams to shape practical, high-quality outcomes. The role will also drive change from within Operations by building capability, encouraging a stronger change culture, and scaling low-code/no-code and AI-enabled opportunities where they improve efficiency, resilience and control.
This is a senior partnering role requiring strong judgement, credibility and autonomy. The role holder will represent the operational voice in transformation planning and governance, influence senior stakeholders without direct authority, and help balance transformation pace with operational readiness, service quality, control and sustainable adoption.
Own and maintain the Operations change roadmap, providing a clear view of delivery sequencing, dependencies, resource requirements, SME engagement, readiness milestones and cumulative change load.
Represent the operational voice in transformation planning and governance, ensuring operational requirements, constraints, controls and adoption considerations are factored into delivery decisions.
Support change readiness, implementation planning and user acceptance testing, ensuring operational impacts, training needs, procedural changes and control requirements are fully understood before go-live.
Work with delivery teams to shape plans that protect service quality, strengthen adoption, reduce operational complexity and deliver better outcomes for clients, colleagues and the control environment.
Build a deep understanding of the current and target operating models, connecting process, technology, people, controls and accountability changes across Operations.
Develop and scale low-code/no-code, automation and AI-enabled opportunities across Operations, ensuring solutions are reusable where appropriate and implemented with suitable governance, controls and ownership.
Provide clear, concise updates on operational readiness, delivery progress, change load, dependencies and required decisions to Operations and Transformation leadership.
