The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
As part of the Scottish Courts and Tribunals Service commitment to equality and diversity, our recruitment system will automatically anonymise your personal information once your application is submitted and a generic application number is generated. The selection panel will only see the evidence you have provided on how you meet the key capabilities required for the job. Please check your details carefully and answer all required questions as this may affect any potential employment with us.
Are you looking for a role where your technical skills make a real difference? Join the Scottish Courts and Tribunals Service (SCTS) and play a vital role in delivering fair, accessible justice across Scotland.
This is more than an IT role — it’s your opportunity to support digital justice, helping courts, tribunals and communities connect through innovative technology.
This is a varied, hands-on role where no two days are the same. You’ll work within a collaborative team, helping courts efficiently through innovative technology. Some key responsibilities are:
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Supporting video hearings and digital collaboration tools
- Managing and monitoring live video links and recordings
- Troubleshooting technical issues and providing expert user support
- Recording, editing and redacting commission evidence
- Creating user guidance and improving service delivery
- Working closely with judiciary, legal professionals and colleagues across Scotland
You’ll be part of a collaborative, multi-skilled team, with opportunities to rotate and build your expertise.
What we’re looking for:
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Strong customer service and communication skills
- Basic IT knowledge (e.g. Microsoft Windows) and willingness to learn
- Excellent problem-solving and troubleshooting ability
- Ability to manage workloads and adapt in a fast-paced environment
- Experience working collaboratively within a team
Our benefits include:
- Flexible working arrangements
- 25 days annual leave (rising to 30 days after 2 years’ service) plus 12 public and privilege holidays
- Special leave and paid leave for study or voluntary public service
- Excellent Civil Service Pension Scheme
- Family friendly policies
- Free and confidential Employee Assistance
- A variety of staff discounts and offers with major retailers
- Payment of professional membership fees
- Access to opportunities across all Civil Service departments that are not available to non-Civil Servants
- A supportive and professional induction programme with regular check-ins with your line manager
- Job stability and security with excellent and varied career prospects
- Security of full pay when unwell (up to a maximum of 6 months)
- Learning and development (including digital) opportunities
Applications should be submitted by 11:59pm on Sunday 14 June 2026.
Interviews are expected to be held week beginning 22 June 2026.
Rehabilitation of Offenders
The Scottish Courts and Tribunals Service is exempt from the protections of the Rehabilitation of Offenders Act (1974). This permits us to ask applicants details of both spent and unspent convictions, along with details of any formal cautions that you may have. Individuals without existing security clearance will always be considered as all successful applicants will require a standard level Disclosure check completed before employment can commence.
Civil Service Code:
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
Recruitment Principles:
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Complaints:
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at:
[email protected] If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at
[email protected].
For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.
