Job Summary
PHOENIX CARE 91 is a Home Care Domiciliary, and Supported Living Services organisation based in Wellington, Telford, TF1, providing services across the boroughs.
We support vulnerable adults within the community who require assistance with daily living due to conditions such as mental health needs, autism, learning disabilities, and elderly care requirements.
At PHOENIX CARE 91, we are committed to delivering person-centred care while also advocating for the wellbeing of our staff. We promote a healthy work–life balance by offering a holiday pay scheme and ensuring our employees feel valued, supported, and respected.
Essential Criteria:
· Applicants must possess an NVQ Level 2 or Level 3 qualification (or equivalent).
· A minimum of one year and six months’ proven experience in domiciliary care or support services is required.
· Applicants must demonstrate appropriate skills and knowledge in care, along with a willingness to undertake further training and professional development.
· We are seeking a Care Coordinator who exhibits excellent communication skills and consistently demonstrates compassion, competence, courage, flexibility, commitment, and reliability.
· The successful candidate will be responsible for coordinating and supporting care delivery within Telford and the surrounding areas
Care Coordinator – Key Responsibilities:
· Work collaboratively as part of the team, reporting directly to the Registered Manager.
· Promote and uphold person-centred care, supporting and guiding staff to meet the assessed needs of Service Users.
· Maintain regular and effective communication with carers and Service Users to ensure continuity and quality of care.
· Ensure the delivery of high-quality care and support in line with organisational policies and regulatory standards.
· Participate in the on-call rota, providing operational support when required.
· Develop, implement, and review care plans in accordance with individual needs and risk assessments.
· Prepare and manage staff rotas using the organisation’s digital scheduling system.
· Conduct and complete audits to monitor compliance, quality assurance, and service improvement.
· Liaise effectively with external multidisciplinary teams (MDTs) involved in the care of Service Users.
· Proactively identify and seize opportunities to support other areas of the business aligned with your skills and experience, including assessments and representation of the organisation at external meetings or events.
Candidate Requirements (Qualifications and Competencies):
· Demonstrable administrative and IT skills, with the ability to use digital systems effectively.
· Sound knowledge of legal responsibilities and (CQC) regulatory requirements within health and social care.
· Proven understanding of person-centred care, including the development of care plans, risk assessments, and initial assessments.
· Excellent organisational and communication skills, with the ability to manage multiple priorities effectively.
· Candidates must be able to prove their right to work in the UK, provide satisfactory references, and successfully complete an enhanced DBS check.
· Applicants must hold a full, valid UK driving licence and be able to provide evidence thereof, due to the operational requirements of the role.
Application Process:
Interested applicants are invited to submit their CVs via this email address [email protected]
Pay: £22,000.00-£24,000.00 per year
Benefits:
- Company pension
- Free parking
Work Location: In person
