Together... We Make a Real DifferenceDeputy Manager (Clinical and Non-Clinical)
Location: The Maples
Hours: 37.5 hours per week
Salary: Clinical £43,000 | Non-Clinical £35,000
About the Role
We are in the process of onbaording a new client into our CQC regulated service but waiting for final approvals and funding authorisations. On this basis we are seeking expressions of interest for the roles of Deputy Manager - Non Clinical and Clinical Deputy Manager.
We're looking for two compassionate and resilient Deputy Managers to join our Specialised Trauma Services team at The Maples.
Working within our CQC-regulated Registered Services, you'll support the Registered Manager in delivering high-quality care and support for people with severe and enduring mental health conditions and/or Learning Disabilities. You'll work closely with Complex Mental Health Workers to help individuals build independence, achieve personal goals, and live safely within their communities.
This is a rewarding and challenging opportunity for someone with leadership experience in regulated care services and a passion for improving lives.
Why Join The Maples?
The Maples provides specialist rehabilitation, support, and housing services for people experiencing mental ill health. We empower individuals to achieve positive outcomes, move towards independent living, and feel connected to their communities.
In return, you'll benefit from professional development opportunities, a supportive team culture, and the chance to make a lasting difference.
Key Responsibilities
Support the Registered Manager to:
- Provide leadership and oversight of service delivery, including clinical practice, medication management, personal care, and risk management.
- Manage caseloads, support plans, risk assessments, outcomes, and KPI performance.
- Lead all aspects of staff management, including recruitment, onboarding, supervision, performance management, and development.
- Promote person-centred support that encourages independence and achievement of individual goals.
- Manage safeguarding concerns, complaints, crises, investigations, disciplinary processes, and service risks.
- Ensure compliance with CQC standards, Local Authority contracts, health and safety requirements, and organisational policies.
- Maintain effective relationships with service users, families, healthcare professionals, and external agencies.
- Monitor service quality, address performance issues, and drive continuous improvement.
- Support service users with emotional wellbeing, medication, daily living skills, community engagement, education, employment, and recovery-focused outcomes.
- Maintain accurate records and consistently demonstrate The Maples' values (FOCUS).
- Undertake any other duties required to support the service and its users.
About You
We're looking for someone with:
- Experience supporting people with complex mental health needs, trauma, and/or Learning Disabilities.
- Experience working within CQC-regulated services, ideally at Deputy Manager level.
- Strong leadership, communication, and relationship-building skills.
- Knowledge of safeguarding, risk management, person-centred support, the Mental Health Act, and medication management.
- Good IT, administration, and record-keeping skills.
Qualifications
Clinical Deputy Manager:
- Registered Mental Health qualification (or other relevant clinical qualification) with a valid professional registration (e.g. NMC PIN).
Non-Clinical Deputy Manager:
- Health and Social Care qualification, or a relevant equivalent qualification/experience.
Desirable:
- NVQ in Health & Social Care or equivalent experience.
Pay: £35,000.00-£43,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Application question(s):
- How many years experience do you have of supporting people with complex mental health needs, trauma, and/or Learning Disabilities.
- How many years experience do you have working in a CQC regulated service at a deputy manager level?
- Do you have a current UK drivers licence with access to a vehicle for work purposes?
- How many years line management experience do you have?
Work Location: In person
