The Project Management Office is looking for an individual passionate and experienced to join a centralised PMO.
The Project Support Officer is a key enabling role within the PMO, providing high-quality project, governance, and insight reporting support across a defined portfolio of projects. Working in close partnership with Project Managers, Programme Leads, and senior stakeholders, the role contributes to the effective planning, control, and delivery of projects aligned to organisational priorities. This is an exciting opportunity for someone looking to thrive in an environment where your ability to juggle multiple tasks within a projects environment is valued.
Acting as a trusted point of contact for their portfolio, the role promotes consistency, transparency, and good project discipline, while proactively identifying risks, gaps, or emerging issues. Through strong organisational skills and collaboration, the Project Support Officer supports delivery confidence and contributes to continuous improvement across the portfolio and wider PMO.
This role is critical to fostering strong project discipline, supporting informed decision-making, and contributing to the successful delivery of organisational priorities.
Main Responsibilities:
The ideal candidate will be individual trained or have equivalent experience in:
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Providing high quality project support across a defined portfolio of projects.
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Onboarding new projects and supporting projects through the full lifecycle, from initiation through to closure, ensuring appropriate processes and controls are applied at each stage.
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Maintaining and delivering a high volume inbox of project-related activities
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Effectively problem solve Project Management queries
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Ensure fluid communication between all stakeholders and harmonise project reporting to maintain consistency and clarity.
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Proactively alert Project Managers to project related issues – risks/budgets or schedule overruns
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Support portfolio-level and project-level governance and assurance processes, ensuring compliance with PMO standards, frameworks, and reporting cycles.
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Prepare high-quality project and portfolio reports for senior leadership and governance forums.
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Perform Project Health Checks/Audits
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Network of Knowledge forum – set up and hold meetings – sharing lessons, risk & issues, best practice for your portfolio
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Champion the consistent application of PMO processes, templates, and standards across the portfolio.
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Contribute to the development and continuous improvement of PMO tools, reporting, and ways of working.
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Supporting Project managers and coordinators in the use of Microsoft Project and other project tools; specifically ensuring that project plans are kept up to date to ensure reports to senior management team are accurate
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Attendance and Collaboration at Monthly Sector Gate/Project reviews
Essential Skills/Qualifications/Experience
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2 Years Project Support/Management experience
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Proficiency within Dynamics D365
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Proficient in Excel, and analysing data
Desirable Skills/Qualifications/Experience.
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Member of APM or APM PFQ/PMQ preferred
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Demonstrate leadership, change management and problem solving and conflict resolution skills.
Once you submit your application, this will be passed on to our Talent Acquisition team for review. If you are successfully shortlisted, the next steps will be a 2-stage interview process.
Due to the nature of our business, all employment is subject to satisfactory references being obtained alongside a level of security clearance checks.
The Manufacturing Technology Centre (MTC) was established in 2010 as an independent Research & Technology Organisation (RTO) with the objective of bridging the gap between academia and industry – often referred to as ‘the valley of death’.
It represents one of the largest public sector investments in UK manufacturing and, after four years of planning and a 16 month build, the facility opened at Ansty Park in Coventry at the end of 2011.
In December 2011, there were 16 industrial members, 44 staff and just a few key pieces of equipment in the ‘workshop’.
Over the following seven years the MTC’s rapid growth has seen the expansion of our campus with the construction of three more facilities, including the opening of the Advanced Manufacturing Training Centre and the National Centre for Additive Manufacturing.
Our role has also increased to cover not only R&D but also Training, Advanced Manufacturing Management and Factory Design.
We now have over 700 talented employees working with us.
During this time we have helped hundreds of companies across a range of industries and over 100 of them have become members of the MTC.
