Administrative Assistant Tithe Green Natural Burial
Tithe Green is a family-owned and run business, providing beautiful natural burial grounds across the North and Midlands. We’re driven by our love for nature, respect for people, and our passion for offering a meaningful, environmentally sustainable way of saying goodbye.
We’re a small, friendly and professional team currently working hard to open more sites around the country. Every team member plays an important role in delivering exceptional service with compassion, respect and attention to detail.
We are currently looking for a new member of our team to join us at our head office
Job Title Administrative Assistant
Location Oxton, Nottinghamshire (office based)
Job Type Full time 9.30 – 5.30 Mon - Fri
Reports to Head of Customer Relations
Job Summary
We are seeking a compassionate and detail-oriented Administrative Assistant to support the daily operations of our burial grounds.
This is a varied role that combines administration with customer service. You’ll be a key point of contact for families and support the existing team.
Key Responsibilities
· Maintain accurate funeral records and issue post–funeral documentation.
· Produce customer invoices using Xero.
· Provide a warm, professional first point of contact by phone, email and in person, supporting families through their enquiries through to booking.
· Record customer interactions and maintain customer records using Hubspot.
· Managing the memorial plaque process, including creating the proofs and layouts, placing orders, tracking delivery and coordination placement on site.
· Assist with general office administration to support he wider team as required.
Skills and Experience
We are looking for someone who has:
· Previous administrative or customer service experience.
· Excellent organisational skills with a high level of accuracy and attention to detail.
· Proficiency in Microsoft Office Office, particularly Word, Excel and Outlook.
· The ability to work independently while also enjoying being part of a small team.
· Strong written and verbal communication skills.
· A flexible and proactive approach, with a willingness to support different aspects of the business.
· A high level of discretion in handling confidential and sensitive information.
· A calm, compassionate and professional manner when supporting bereaved families.
· Funeral industry experience is not necessarily required.
Benefits
Opportunities for professional growth in a fast moving and dynamic business.
A supportive and compassionate work environment focussed on individual development.
Tithe Green is committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates.
Please apply by cv and covering letter to [email protected]. Closing date Wednesday 19th August 2026
Pay: £27,000.00 per year
Work Location: In person
