Momo & Co is a fast-growing Himalayan street food brand serving authentic handmade momos and Himalayan-inspired dishes. With multiple restaurants already operating and exciting expansion plans ahead, we're looking for a hands-on Multi-Site Operations Supervisor to help maintain exceptional standards across our restaurants.
This is an exciting opportunity for an experienced Restaurant Manager, General Manager or Multi-Site Supervisor looking to grow with an ambitious restaurant brand.
The Role
Reporting directly to the Founder, you will oversee the day-to-day operations of our restaurants, ensuring every location delivers excellent customer service, operational efficiency and consistent brand standards.
You will spend your time visiting restaurants, supporting managers and supervisors, developing teams, improving performance and ensuring every restaurant operates to the highest standards.
Key Responsibilities
- Oversee the daily operations of multiple Momo & Co. restaurants.
- Support and coach Store Supervisors and restaurant teams.
- Conduct regular operational audits and store visits.
- Ensure excellent customer service and guest satisfaction.
- Monitor labour costs, productivity and operational performance.
- Ensure restaurants meet cleanliness, food safety and company standards.
- Support recruitment, onboarding and team development.
- Assist with staff scheduling and workforce planning.
- Resolve operational issues and escalated customer complaints.
- Monitor stock management and minimise waste.
- Work closely with the Production & Training Supervisor to ensure consistent food quality and kitchen standards.
- Support new restaurant openings and operational setup.
- Drive continuous improvement across all locations.
What We're Looking For
- Minimum 2–3 years' experience as a Restaurant Manager, General Manager, Assistant Manager or Multi-Site Supervisor.
- Strong leadership and people management skills.
- Experience managing high-volume restaurant operations.
- Excellent organisational and communication skills.
- Hands-on approach with the ability to lead by example.
- Strong understanding of labour management, customer service and restaurant KPIs.
- Knowledge of Food Safety and Health & Safety regulations.
- Flexible to travel between company locations.
- Full UK driving licence is desirable but not essential.
What We Offer
- £35,000–£38,000 salary depending on experience.
- Performance-related bonus.
- Company pension.
- Staff meals while on duty.
- Employee discount.
- Ongoing leadership and management training.
- Excellent career progression as Momo & Co continues to expand.
- Opportunity to work directly with the founders and play a key role in building one of the UK's fastest-growing Himalayan restaurant brands.
Pay: From £35,000.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
Work Location: In person
