Job Overview
St Margaret’s School is currently recruiting a part-time Duty Manager (28 hours a week) to join our busy Sports Centre. This includes weekend shifts.
As a Duty Manager, you will be passionate about the leisure industry. A Duty Manager’s role is highly varied; you could be doing anything from unlocking the leisure centre and setting up, to ordering supplies and checking everything is perfect for your customers. Then, once the day is in full swing, Duty Managers ensure it’s all running as it should be – handling customer queries, managing your team, and ensuring the successful operation of the gym, swimming pool and other facilities.
You will ideally have experience of working in a Sports or Leisure Centre and will have a positive, can-do attitude. You will be able to provide a professional, welcoming and helpful pools and operational service.
For further information and to apply for the post, please visit our website: https://www.stmargarets-school.org.uk/work-with-us
Closing date for applications: Thursday 13 August
Job Description
Reports to: Sports Centre Manager
Responsible for: Lifeguards
Key responsibilities:
- Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful, and professional pools and operational service.
- Assist customers with the use of the facilities and activities and encourage maximum use of the Centre.
- Prepare areas and equipment for sessions as appropriate.
- Be responsible for the efficient and effective control of the day-to-day operations and service of the centre, ensuring that security, general cleanliness, customer supervision, and equipment checks are maintained.
- Ensure all pool safety/operating procedures are in place.
- Maintain all ‘good housekeeping’ systems and assist management to effect improvement plans
- Supervise all staff on shift, effectively and efficiently allocating work and carrying out any other duties as required commensurate with the post’s level of responsibility.
- Ensure all members of the team are effectively supervised and that all procedures are effectively operated within the team
- Be responsible for the efficient and effective control of the day-to-day operations and service of the centre, ensuring that security, general cleanliness, customer supervision, and equipment checks are maintained.
- Ensure all pool safety/operating procedures are in place.
- Assist customers with the use of the facilities and activities and encourage maximum use of the Centre.
- Prepare areas and equipment for sessions as appropriate.
Person Specification:
Essential:
- Professional manner and customer service orientated
- Experience in a relevant customer service role
- Positive, can-do attitude
- Team player
- In-date NPLQ qualification mandatory
Desirable:
- Team management experience
- Pool Plant Operator training desirable.
Note:
Suitable candidates may be interviewed before the closing date and St Margaret’s School reserves the right to withdraw the position if an early appointment is made.
St Margaret’s School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. St Margaret’s School is an equal opportunities employer
Pay: £20,000.00-£21,000.00 per year
Benefits:
- Free parking
- On-site parking
Application question(s):
- Can you commit to regular weekend shifts?
- Will you be available to begin working with us within the next 2 months?
Licence/Certification:
- NPLQ ( National Pool Lifeguard Qualification) (preferred)
Work Location: In person
