Newcastle City Centre
Part-Time |Full time , Evening & Weekday -Weekend Work | Immediate Start Available
We are looking for professional, reliable and experienced SIA-licensed Door Supervisors to join our in-house security team working across busy licensed hospitality venues in Newcastle city centre.
We are looking for people who understand that modern venue security is about far more than standing on a door. You will be responsible for customer safety, conflict prevention, welfare and maintaining a safe and welcoming environment throughout the venue.
The Role
Your duties will include:
- Managing customer entry and venue capacity
- Checking ID and applying Challenge 25 procedures
- Supporting the venue's admission and refusal policies
- Identifying intoxicated, vulnerable or potentially problematic customers
- Preventing and de-escalating conflict wherever possible
- Responding professionally to incidents
- Protecting customers, employees and other members of the security team
- Monitoring internal areas and maintaining safe customer movement
- Supporting customer welfare and safeguarding procedures
- Recording refusals, incidents and other relevant information accurately
- Working closely with venue management
- Assisting emergency services and police when required
- Following company procedures regarding reasonable and proportionate use of force
- Maintaining professional standards at all times
What We Require
Applicants must:
- Hold a valid frontline SIA Door Supervisor licence
- Have the legal right to work in the UK
- Be professional, reliable and punctual
- Have excellent communication skills
- Remain calm and controlled when dealing with difficult situations
- Understand that de-escalation and prevention come before physical intervention
- Be comfortable working in busy late-night environments
- Maintain high standards of personal presentation
- Work effectively as part of a disciplined security team
- Be prepared to follow detailed company security policies and operating procedures
Previous experience in nightclubs, late bars or high-capacity licensed premises is preferred, although strong candidates with the right attitude and training will also be considered.
The Standard We Expect
We are looking for professional security personnel — not aggressive door staff.
Our security teams are expected to be approachable with customers, firm when necessary and capable of making good decisions under pressure.
Unnecessary confrontation, excessive force, discriminatory behaviour, inappropriate customer contact, mobile phone use while on duty and unprofessional conduct will not be accepted.
What We Offer
- Regular 7 days a week shifts
- Additional midweek/event shifts where available
- Established city-centre venues
- Professional management structure
- Clear security policies and procedures
- Ongoing training and development
- Opportunities for experienced staff to progress into Senior Door Supervisor / Head Door Supervisor positions
- Competitive rates of pay dependent upon experience and responsibility
Apply
Please apply with:
Full name
Contact number
SIA licence details
Previous security/door supervision experience
Current availability
We are particularly interested in experienced Door Supervisors who want regular, long-term work as part of a professional team rather than occasional agency shifts.
Immediate opportunities available for suitable applicants.
Pay: £15.00-£17.50 per hour
Benefits:
Work Location: In person
