Role Overview
Help ensure patients receive a smooth and well-organized experience from appointment scheduling through follow-up. You'll coordinate administrative processes while supporting clinicians and practice teams.
Key Responsibilities
- Coordinate patient appointments and schedules.
- Handle patient enquiries and administrative requests.
- Maintain accurate patient records.
- Coordinate communication between patients and clinical teams.
- Support billing and insurance administration.
- Monitor appointment workflows and patient service quality.
- Assist with practice improvement initiatives.
Qualifications
- MBO/HBO qualification in Healthcare Administration, Medical Administration, Business, or related field.
- 2+ years of healthcare administration or patient coordination experience.
- Strong organizational and communication skills.
- Excellent attention to detail and confidentiality.
- Familiarity with healthcare administration systems is advantageous.
Pay: £34,000.00-£44,000.00 per year
Benefits:
- Casual dress
- Company events
- Health & wellbeing programme
- Transport links
Work Location: In person
