As a Portfolio Support Analyst, you will join our Transformation & Portfolio Office team and play a key role in supporting the organisation's portfolio management capability through the administration, maintenance and continuous improvement of our ServiceNow Strategic Portfolio Management (SPM) platform.
Working closely with the Portfolio Systems & Support Lead, you will provide operational support across portfolio systems, data management, reporting and user engagement. You'll help ensure that ServiceNow SPM remains a trusted source of portfolio information, enabling informed decision-making and effective governance across our change portfolio.
This is a varied role where you'll combine technical systems administration, stakeholder support, data analysis and continuous improvement activities. You'll be responsible for maintaining high-quality portfolio data, producing reporting and dashboards, supporting users, delivering training and helping drive adoption of portfolio management processes across the organisation.
