Job Title: Move On Officer – Temporary Accommodation
Contract Duration: 6-Month Fixed-Term Contract
DBS Requirement: This role is subject to a satisfactory Disclosure and Barring Service (DBS) check
As part of the Temporary Accommodation Move On Team, the role focuses on supporting households living in temporary accommodation to transition into suitable settled accommodation. This includes understanding individual housing needs, matching households with appropriate accommodation (in line with legal requirements), and helping them overcome barriers to moving.
The officer will work closely with Lettings Negotiators to ensure properties are effectively utilised and households are matched promptly. The role also involves setting clear expectations for households, providing advice on housing pathways, and signposting to support services such as benefits and debt advice.
This role is critical in reducing the length of stay in temporary accommodation and minimising the number of households requiring temporary housing.
Case Management & Housing Support
Assess household needs and match them with suitable accommodation options (e.g. private rented sector, social housing, supported housing, or choice-based lettings).
Identify and fully understand rehousing and resettlement needs, including affordability, location preferences, and vulnerability considerations.
Support households in preparing for their move, including advice on tenancy rights, responsibilities, and consequences of refusing offers.
