Brand Excellence Coach – Shape how we deliver delicious, every day
At Domino's, your skills, ideas and judgement really matter. As our Brand Excellence Coach, you'll play a key role in how we deliver for customers and franchise partners across the Republic of Ireland, helping stores maintain exceptional brand standards, improve performance and create great customer experiences. You'll spend time in stores, building trusted relationships, coaching leaders and teams, and turning operational insights into practical action. If you enjoy helping people succeed, solving problems and making a visible difference, this could be the role for you
This role is perfect if you...
You enjoy being close to the action and supporting people to perform at their best. Being based in the Republic of Ireland, you'll have the freedom to manage your own schedule while travelling across the region and occasionally visiting UK stores. No two days look the same. One day you could be completing store evaluations, the next facilitating a workshop or coaching a store manager through a performance challenge.
You'll thrive if you're resilient, confident having honest conversations, and motivated by helping businesses improve. You'll work closely with colleagues across the wider operations team, including a dedicated buddy network and support from experienced coaches.
You'll bring:
- A minimum of 12 months' experience as a Store Manager.
- Strong communication and relationship-building skills.
- The confidence to coach, influence and challenge constructively.
- The resilience to manage conflict and navigate difficult conversations professionally.
- A full driving licence and willingness to travel throughout the Republic of Ireland and occasionally to the UK.
- Experience within a franchise environment, multi-site operations or auditing would be an advantage.
What you'll be doing
As a Brand Excellence Coach, you'll help stores deliver consistently high standards by identifying opportunities, sharing best practice and supporting teams to improve performance. You'll use operational knowledge, coaching expertise and data-driven insights to help franchisees and store leaders achieve stronger results while maintaining brand excellence.
- Evaluating store operations, systems and processes against Domino's brand standards, identifying opportunities for improvement and providing practical coaching support.
- Using operational data, audit findings and store insights to identify trends, highlight risks and support performance improvement plans.
- Delivering workshops, training sessions and coaching programmes that build capability, strengthen compliance and improve store performance.
How we will support you
Bring your flavour, and we'll back your future. Here's what you can expect:
- A structured induction and support from experienced colleagues, including partnership with the wider Brand Excellence team.
- Regular coaching, guidance and development from your manager and peers as you build your expertise.
- Opportunities to broaden your experience across franchise operations, training and performance improvement initiatives.
- The freedom to organise your schedule and take ownership of your region, with the support you need when challenges arise.
- Recognition for great work through everyday appreciation and programmes such as our Domi Awards.
Domino's UK & Ireland
Who are we? A forward-thinking, inclusive world's leading pizza company:
Domino's is the world's leading pizza company, with over 1,400 stores across the UK and Ireland. We're committed to using the freshest, highest-quality ingredients to create over 110 million delectable pizzas each year. Plus, we're a tech-savvy and data driven bunch – 90% of our system sales come through digital channels and 75% of our digital orders coming via the app we have 9.5 million active app customers!
Our mission? To be the go-to choice for food delivery and collection by crafting hot, freshly made pizzas that earn us accolades and the loyalty of millions of pizza enthusiasts worldwide. We're all about innovation, growth, and a commitment to excellence.
At Domino's, we embrace the power of diversity and foster an inclusive environment where everyone feels valued, respected, and empowered. We celebrate the uniqueness of each individual, regardless of their identity, background, or any other characteristic. When you join our team, you join a family that welcomes and celebrates authenticity!
Our recipe for success? Our DomiDNA:
- We Mean Business
- We Always Deliver
- We’re Open to New Flavours
- We’re Tastier Together
If you share our values and are ready to be part of a world-class team that's as passionate about people as we are about pizza, apply now and join the Domino's UK & Ireland family!
