About Verbal
Verbal Arts Centre (Verbal) NI Ltd envisions a world where every story matters. We are dedicated to making storytelling accessible to all, integrating digital technology, literature, and psychology to break down societal barriers. Our mission is to promote positive mental health and social inclusion through high-quality, inclusive storytelling programmes.
Job Summary
The Operations Manager is responsible for leading the day-to-day operational running of Verbal's office, compliance and business support functions under the direction of the Head of Operations. The postholder will ensure that the organisation's systems, records, facilities, funder compliance, finance administration, commercial sales administration, GDPR coordination and business continuity arrangements are managed effectively and professionally. The role supports the Head of Operations and Chief Executive by ensuring strong operational controls, clear reporting, timely follow-up and reliable administrative systems across the organisation.
Responsibilities
- Operational Management and Reporting
- Funding Compliance and Project Administration
- Finance Cover, Commercial Sales and Debtor Management
- Governance, GDPR and Compliance
- Board and Committee Administration
- Operations Support and Organisational Resilience
- Human Resources Administration
- Office, Facilities, Insurance and Contract Management
- Procurement, Office Systems and Digital Services
- Customer Service and Organisational Support
Qualifications
- A relevant qualification in business administration, operations, management, finance administration or a related area, or demonstrable equivalent experience
- A management, finance, compliance, GDPR, project management, or facilities-related qualification
Applications should be made by CV and a covering letter of no more than two pages.
[email protected]
Closing date: Midnight, Sunday 9th August
Pay: £32,910.00-£35,745.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- Private medical insurance
Work Location: In person
