At our award-winning, family-run country pub, pulling the perfect pint and serving exceptional food is just the beginning. We're looking for an enthusiastic and experienced Senior Front of House team member who leads by example, inspires those around them and helps deliver the exceptional service our guests have come to expect.
Situated in the heart of the beautiful North Downs, our picturesque 15th-century pub has been awarded 2 AA Rosettes for its outstanding food and 4 AA Gold Stars for our boutique accommodation. We welcome a wonderful mix of loyal local customers, destination diners and overnight guests, making every day varied and rewarding.
The Role
As a senior member of our front of house team, you'll play a key role in the day-to-day running of the business. You'll confidently lead shifts, support and develop your colleagues, and ensure every guest enjoys a first-class experience.
Your responsibilities will include:
- Leading the front of house team during busy service periods.
- Running shifts confidently and efficiently.
- Delivering exceptional food and drink service.
- Maintaining the high standards expected of a 2 AA Rosette restaurant and 4 AA Gold Star inn.
- Ensuring all food safety, licensing and due diligence procedures are followed.
- Coaching, training and supporting new and existing team members.
- Creating a positive, professional and motivated working environment.
- Leading by example with enthusiasm, attention to detail and a genuine passion for hospitality.
About You
You'll have:
- A minimum of two years' experience in a quality pub, restaurant or hotel.
- Strong bar and waiting experience.
- Excellent communication and leadership skills.
- A positive attitude with the confidence to take responsibility and lead a team.
- A genuine passion for delivering outstanding customer service.
- A desire to develop both yourself and those around you.
What We Offer
- Competitive salary.
- Excellent gratuities.
- Genuine opportunities for career progression.
- Flexible working patterns.
- Paid holiday.
- Staff meals and employee discounts.
- Company social events.
- Free on-site parking.
- A supportive, family-run business where your contribution is recognised and valued.
Our people are at the heart of everything we do. We believe in recruiting great personalities, investing in training and creating an environment where everyone has the opportunity to grow. If you're looking for a role where you can build your career while working with an ambitious and friendly team, we'd love to hear from you.
Please note: Due to our beautiful rural location in Stalisfield, near Charing, Kent, your own transport is essential as public transport is limited.
Job Types: Part-time, Permanent
Pay: £11.00-£14.00 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Ability to commute/relocate:
- Faversham ME13 0HY: reliably commute or plan to relocate before starting work (required)
Work Location: In person
