Job description
Mercedes-Benz Valeter / Driver / Yard Operative
Location: Dumfries
Hours: Full Time
Salary: Competitive
Join multi-award winning Ciceley Commercials as a Valeter / Driver/Yard Operative and you’ll find you’re working with a team that drives the standard in customer care.
The successful candidate will work closely with the workshop controller and service advisors to ensure customers receive the best possible service and experience of our service department.
Duties involve the valeting of vehicles to a high standard. This also includes all new vehicles prior to registration. Other general driving and site maintenance duties as required. You will also be responsible for ensuring all parked vehicles are kept in order for customer access and collection.
A full clean UK driving licence is essential and previous experience in this type of role is paramount. We are looking for a hardworking, presentable individual with excellent organisation and customer service skills. You must be self-motivated, dedicated and have the ability to work independently and as part of a team.
Main responsibilities will include:
- Valeting of new / used / service customer vehicles
- Collecting and delivering vehicles
- General site maintenance duties as required
- Parking customers vehicles in required areas ready for work.
- Organisation of yard, ensuring all vehicles are parked efficiently and the area is kept clean and tidy.
- Assisting in moving of vehicles when required.
- Retrieving customers vehicle and handing over following work completion.
- Always ensure exceptional customer service
- Ensure that within the area of operation all company and trade associations policies, procedures and minimum standards are met. All statutory requirements, including trading standards, fire, health and safety, must always be adhered to.
Essential Criteria
- HGV Class 2 Driving Licence
- Previous driving experience
- Pervious valeting experience
- Strong desire to deliver exceptional customer service
- Enthusiastic and dedicated approach to work
- Professional manner
- Hard working with a positive, can-do attitude
- Ability to self-motivate
- Organised work ethic
Desirable Criteria
- Previous main dealer experience
- Previous yard experience
Benefits
- 23 days holiday plus bank holiday
- Additional days holiday following 5 years’ service (max 5 days)
- Cycle to Work Scheme
- Friendly team environment
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
- On-site parking
Licence/Certification:
- Class 2 licence (required)
Work Location: In person
