- Fast growing Internet business
- Customer service based in Scotland WFH
- Flexible working hours
- A local organisation with European clients
Meercat Ltd is a fast-growing Internet company. We need another Multi Lingual Support person with excellent knowledge of English and at least one other language (German, French, Spanish and/or Dutch). We are successfully trading in Europe and North America.
To thrive in this role, you'll need to like variety, work independently and in a team, communicate well and be extremely organised, even if you're working from home! We are looking for a motivated individual with a proven track record in linguistic skills. Customer Service experience would be useful, however not critical as full training will be given. The languages we deal with on a daily basis are English, German, French, Spanish, Dutch, Swedish and Polish.
You may have experience from a different field than small business or technology but will have a proven ability to work under pressure and prioritise. The right candidate will play an integral part in the future expansion of our company.
Key responsibilities involve :
- Handle customer support with most queries being via email
- General translation work
- Marketing assistance
- Maintaining product descriptions on our website
We are looking for a team player who can work with minimum supervision!
You will need :
- Sales support experience is desirable, but not mandatory
- The desire to make a real difference in a small company, and to have some fun along the way
- Have a keen eye for accuracy
- Language fluency (written) in at least 2, ideally 3 of these languages: English, French, German, Spanish, Dutch
- Very good computer skills
- Flexible approach to work
The diversity of this role means you will be involved in many aspects of the company and will be a key part of a small team. From time to time you may be required to do any work within your capability which the company requires of you. The company also offers a performance related bonus for the customer service team.
At the moment we are looking to fill a part-time or full-time position including weekend work (working Friday-Tuesday with Wed/Thu off).
Ideally 28 hours per week, but will consider 20-40 hours per week for the right candidate.
Proposed schedule:
Mon 8 Tue 8 Wed 0 Thu 0 Fri 4 Sat 4 Sun 4
If you are the right person for us, please apply by e-mail, with CV, including any references and a one-page cover letter telling us why you'd be perfect for the job.
Job Types: Full-time, Part-time, Permanent
Pay: From £12.21 per hour
Expected hours: 20 – 40 per week
Additional pay:
Benefits:
- Casual dress
- Employee discount
- Flexitime
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Weekend availability
Application question(s):
- What days are you available to work?
(Mon/Tue/Wed/Thu/Fri/Sat/Sun)
- How many hours a week are you available to work?
(20-40)
Language:
- German (preferred)
- French (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: Remote
Expected start date: 09/05/2025
